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"Great Staff Beautiful hotel!"

"Rooms were large and comfortable. The staff is exceptional."

"This is an very excellent place to get away from work stress. It's in less human habitat and quiet place. Staff very nice, can speak English. Food: Go with customized option Noted: Cost almost equivalent to SGD. "

"Excellent all round Lovely experience "

"Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly."

"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing."

"The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!"

"Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday "

"It was a memorable experienced. Majestic and tranquil nature, Awesome amenities and pleasant staffs. Excellent."