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"We had a lovely stay at the hotel. The staff were welcoming and helpful. The pool was fantastic for children and open from 7-7. A lovely touch to have a child’s welcome pack. The duck food was a lovely idea too and our daughter really enjoyed it. A great base to explore with the aquarium, steam boat and steam train on the doorstep. About to 10-20mins from other shops. "

"Lovely place, lodge was clean, had everything you would need, over looking the lake, space for parking car too, we went swimming which was great, took the kids in the games room which they enjoyed, had two meals in the Restaurant, they were lovely and you get alot, we had a nice two break and very relaxing."

"The place is absolutley perfect just one thing let it down and that was the bathroom!!! very disappointing as we’d stayed at 2 hotels prior and the bathrooms had walk in showers, shame as that would of made the hotel 100% will return in the hope there’s a walk in shower "

"Lovely staff, well situated and good value. "

"This was a really convenient location for our business trip. The hotel is really beautiful."

"Excellent Period property. As an older building we were unsure what to expect but it’s immaculate throughout. Staff were incredibly friendly and we were delighted to be checked in 3 hours prior to the arranged time. Couldn’t be more conveniently located a minute walk from the castle and the Main Street where all the shops, bars and restaurants are. They don’t have onsite parking but there is a very safe pay and display car park 3 minutes walk away which was only £14 for 24 hours. That’s much cheaper than any other city hotel I’ve ever been to. We will be back. We really enjoyed our stay and the city. "

"Lovely place"

"Lovely visit"

"We had an executive suite which was excellent, it was well worth the extra money for the space & the extra touches. The quality of the furnishings & the bedding were very good & the bed was very comfy, we slept so well. it was cleaned each day to the same standard, the only slight issue was the soap dispensers we not very full & we ran out of all by the second day & the one on the sink wasn`t filled, only the bath & shower, we made do as it was our last night. Breakfast was very good, lots of it & plenty of choice which kept us going all day."