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"The room was very clean. The ground floor room which we originally had was terrible as the entry came off the foyer. We felt there was no privacy nor that the room was safe. We also had no internet access in that room. When we asked to move rooms for the remainder of nights they accommodated us which was great."

"It was an absolute mess to go through the automated self check-in kiosk process, which didn’t work and required us to call concierge to do some tech support. Automated self check-out also didn’t work. Door buzzer code worked intermittently. Shower pressure wasn’t even strong enough to cover the full shower space. Basically, this stay was a contradiction - nice room and comfy space, but lots of random annoyances and frustrations. "