Find Hotel with a Concierge in Itabashi

"Staff was nice but don't speak English. However it's a shared common restroom area by a few guests rooms, the room was small but okay comfortable, the lightings in the room didn't work well at all, it's hard to get service there. I wouldn't recommend this place although it's conveniently located only 18 minutes of walking to the area for the fireworks festival. The WiFi wasn't straightforward either. Not working well. There's a small elevator which helps. They seem friendly with inviting us...