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"The property itself is lovely, well furnished and clean. Except, on arrival we discovered a dirty poo-covered pair of pants in one of the drawers in the bedroom. We had been sent a key code via email. On arriving in the absolute freezing cold late at night, we could not get in. There was no light so we were shining a torch whilst trying to line up the numbers on the key safe. It would not open. After 10 minutes of trying, I rang the emergency contact number but no one answered and I ended up...

"This character property was very spacious, well appointed with high quality fittings and had tasteful modern decor. It was very clean too. Nice and quiet, despite being near the airport. The beds and sofas are comfy and a generous size. The sofas are all very low though, so not suitable for older people or those with mobility issues. There were lots of boardgames in the house, modern TVs with Sky and a space invaders machine. We enjoyed our stay overall, but had a few snags, hence only 4...