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"I didnt stay at the property because the host received a double booking, kept me in the cold and gave me a terrible experience on my graduation day."

"I stayed recently and it was everything I needed it to be quiet and clean. Host were friendly "

"Lovely house with everything we needed! (except toilet paper) We loved the beach 15 min away. Communication with host was late.."

"Cottage was ok but after booking through hotels.com I was contacted by Host & Stay and advised I had to pay an additional fee for a damage waiver. Alternatively I could pay a deposit but they take an admin fee so you don’t get the full amount back plus they state they may take 14 days to refund."

"Excellent venue with lots of parking. Very clean and spacious. This was a last minute booking and communication was poor. You don't get access instructions until you pay a waiver that costs either an additional £10 or £25 depending on what you choose. And then you have to chase to get it back. Sounds a bit of a con to me but I had no choice. Overall though the property was excellent, just let down by a poor letting agent in my opinion."

"We had a fabulous time over NewYear in this lovely, cosy, warm & well-equipped property. Hosts were very welcoming. Fabulous views and lovely walks nearby and a trip into Whitby just a short drive away. A beautiful snow covered landscape on our final day. "

"Had a lovely few days in Windsor Cottage. Property was as described and ideally located next to a convenience store. Just a short walk to the beach and all the amenity that Saltburn has to offer. Highly recommend."