Find Hotel with a Concierge in Hamakua Coast, HI

"Excellent customer service throughput entire staff ."

"Very clean, staff were great to work with they were always very helpfull when we needed it, full acess to all local hilton pools we thought was very cool, ss we have a younger kid. We wold highly recommend this place "

"The rains definitely started to fall two days into our 3 day visit to Hilo and we desired to move from our relatively off-grid Hipcamp (which we loved!) into an actual hotel room with amenities. Dolphin Bay has been a bucket list hotel for me and sure enough, I checked Hotels.com to see if they had a room on the fly and they did! and one with a kitchen...PERFECT! Chrissy was so friendly and welcomed us and told us about things to see locally. The kitchen was immaculate and well set up. We were able to cook up a delightful gourmet dinner, wash and dry our laundry, I took a nice long bath annnnd I had Hallmark Christmas movies on almost the entire time...The rains just fell and fell outside the entire night and through the next day and it was soooo relaxing to just have the windows open listening to the rains and even thunder. Odie (I think his name is ) the kitty came in to visit us when my hubby opened the door. We love kitties and he is just a precious one; we welcomed him right in and he hung out with us the day of our checkout. The coffee and Banana Bread in the lobby was such an Amazing treat. We already had a reservation for another hotel on the waterfront just a few miles away so we checked with Katie in the lobby and she gave us the go ahead for a very relaxing Late checkout which worked perfectly to meet our reservation at the other hotel. She found out Kauai was on our itinerary and gave my husband some great info on places to visit. We love Dolphin Bay!"

"Everything you need!"

"The room is basic, but honestly, why would you spend time in your room when yiu have the most majestic views right outside?"

"The property in Hawaii is beautiful tranquil with natural open architecture. Adorned with trees and flowers and plants that complement the hotel’s charm. Customer service is A "

"We love the rooms. The floors were very quiet We were super close to good restaurants. And we love to kick back in the lounge. I think the beds were really comfortable, More so than normal. My wife didn’t want to get up. Must of all we made some amazing family memories, And we would like to go back. Just a wonderful stay a good experience. The hotel is wonderful with children. They have a lot of respect for families. Good people behind the desk and when we needed some, they answered the phone. Parking is very easy there. If you’re looking for a quiet getaway, this is your place. If you’re looking for a place to take your family, Hill love how your family is treated. "

"Area! Construction noise "

"Lovely restored home. Very nice owner and sweet (I believe Japanese) lady prepared and cooked our breakfast. Lots of snacks and refreshments. We were allowed to use an area in the fridge. No amenities in room but, everything we would want or need was just outside our door. Would love to stay again!"