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Castle Hilo Hawaiian Hotel

3.5 star property
Bayside Hilo hotel in Keaukaha with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Sports facility
Oceanfront | Desk, laptop workspace, iron/ironing board, rollaway beds
Lanai
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
The price is AED 584
AED 819 total
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Pool
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (1221)
The price is AED 569
AED 840 total
includes taxes & fees
21 Feb - 22 Feb
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Hilo Farmers Market - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Hotel located in Keaukaha
Consider a stay at Castle Hilo Hawaiian Hotel and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a banquet hall
  • A 24-hour front desk, a vending machine, and a gift shop
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • WSW The Steakhouse
  • ICafe/Waioli Lounge

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel have a pool?

Yes, this property has an outdoor pool.

Is Castle Hilo Hawaiian Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Hilo Hawaiian Hotel?

Self parking is free at this property.

What time is check-in at Castle Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Castle Hilo Hawaiian Hotel?

Check-out is at noon.

Where is Castle Hilo Hawaiian Hotel located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 512 out of 1124 reviews" "
Rating 8 - Good. 349 out of 1124 reviews" "
Rating 6 - Okay. 162 out of 1124 reviews" "
Rating 4 - Poor. 59 out of 1124 reviews" "
Rating 2 - Terrible. 42 out of 1124 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Eric

Traveled with partner
A little dated for the price and I wish there was a spa and that the pool was heated but a good quite hotel even with high school sporting team in the hotel. Restaurant was great. Continental breakfast was a joke Better off going to the store and buying granola bars. Kinda sad that Hilo looks weary and worn out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick U

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the stay staff all great. Just rooms older bathroom not good other then that perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rolly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking was difficult on one of the days
Stayed 2 nights in Jan 2025

10/10 Excellent

Don, Nipomo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property abuts beautiful Japanese garden & city park. Sunset was gorgeous. Staff friendly & professional. Would like a small light in bathroom instead of flooding the whole place in light when getting up during the night. BEST SHOWER you could want! Steak restaurant on premises is excellent but a little pricey. Nice people.
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Wonderful atmosphere, beautiful views!
Stayed 2 nights in Jan 2025

4/10 Poor

deborah

Traveled with partner
Disliked: Property conditions & facilities
Terrible “continental breakfast” serving an unpeeled orange, stale croissant and Luke warm coffee in a plastic to go container. Not even a paper plate to help the environment, let alone a real plate. Carpets are stained, curtains ripped and generally rundown. Too bad because it’s a great location
Stayed 2 nights in Jan 2025

8/10 Good

Ji

Stayed 5 nights in Dec 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff and property. Cannot speak highly enough how much we are enjoying staying here. Very accommodating and has great dining options!
Stayed 3 nights in Jan 2025

6/10 Okay

PING

Traveled with family
Liked: Cleanliness
We had an oceanfront room which was spacious and had a nice view, and the hotel is located in a convenient location. However, the AC was very noisy and we couldn't sleep with it on at night. Also the free breakfast was very disappointing with only coffee/tea, banana muffins and oatmeal when I got there at 7:30am. Breakfast was 6:30-10am and I heard there was bagels before 7am! I found it misleading for the hotel to advertise "free continental breakfast" included.
Stayed 2 nights in Dec 2024

8/10 Good

Derek

Traveled with family
Liked: Staff & service, amenities
Loved the staff and property. Clean air and water. Hilo Town is peaceful and relaxing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharie

Stayed 4 nights in Dec 2024

8/10 Good

Chun Yu

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
A/C unit in the room was loud at night. I woke up several times during the 2 nights stay by the A/C noises.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jocelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Jan 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, amenities
Good location
Stayed 3 nights in Dec 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the bay. Good breakfast and lunch. Friendly people.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful, made us feel at home.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Hidekazu

Stayed 2 nights in Dec 2024

2/10 Terrible

xiaojun

Disliked: Cleanliness, staff & service, property conditions & facilities
not good experience
Stayed 1 night in Dec 2024

8/10 Good

Bettina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to reach and nice starting point for most of the sightseeing spots
Stayed 3 nights in Dec 2024

10/10 Excellent

Olga

Stayed 2 nights in Dec 2024

10/10 Excellent

Zhongxu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Na

In the first night at hotel, we're waken by alarm around 1pm. Run down to the lobby. It turned out it was false alarm. However, no announce was made to the hotel guest. Only if you went to front desk and ask, staff would tell you it's false alarm. No apologies received from hotel by far. After that, security staff couldn't get elevator back to work. My parent who is handicapped has to work the stairs up. No daily housekeeping. Not even dumping the trash or refill supplies. Ice machine is not located at every floor. Breakfast sucks. The worst ever.
Stayed 2 nights in Dec 2024