Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Ocean-view hotel with 2 bars/lounges, near Coconut Island Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
View from room
Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Room service
The price is AED 590
AED 865 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Private bathroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (KAMEHAMEHA)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
2 bedrooms
Private bathroom
  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Sofa bed
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
93 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island Park - 8 min walk - 0.7 km
  • Port of Hilo - 3 min drive - 2.3 km
  • Hilo Farmers Market - 4 min drive - 3.0 km
  • University of Hawaii at Hilo - 5 min drive - 4.4 km
  • Rainbow Falls - 8 min drive - 5.7 km

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel near Port of Hilo
Located close to Coconut Island Park and Hilo Farmers Market, Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides a golf course, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location, fishing, and surfing. The on-site restaurant, Ka Lihikai Restaurant, offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like rowing/canoeing, sailing, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • An outdoor pool with cabanas and sun loungers
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Concierge services, a computer station, and multilingual staff
  • ATM/banking services, 1 meeting room, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 379 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 48-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 13-25 for adults and USD 6-10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Boat tours
  • Canoeing
  • Fishing
  • Golf course
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkeling
  • Surfing/body boarding

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf cart
  • Golf pro shop
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (11001 square feet)
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 13 to 25 for adults, and USD 6 to 10 for children
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Valet parking is available for USD 25 per night.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?

Located in Keaukaha, this beachfront hotel is in the city center and within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 mi (5 km).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 589 out of 1218 reviews" "
Rating 8 - Good. 307 out of 1218 reviews" "
Rating 6 - Okay. 160 out of 1218 reviews" "
Rating 4 - Poor. 92 out of 1218 reviews" "
Rating 2 - Terrible. 70 out of 1218 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inviting ambiance Fruit punch to quench my thirst Coffee aromatic in the morning Enjoyed the fresh air
Stayed 1 night in Dec 2024

4/10 Poor

david, Chino Hills

Traveled with family
Liked: Staff & service
Disliked: Amenities
Best of all options in Hilo
Stayed 2 nights in Dec 2024

10/10 Excellent

Shi Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 2 nights in Dec 2024

8/10 Good

John, Marina Del Rey

Stayed 2 nights in Dec 2024

6/10 Okay

Inbar

Liked: Staff & service
Disliked: Property conditions & facilities
Elevators Only 2 were working, very slow. No service Elevators, which means we often saw employees with big carts. Wait time was long. Room service. Using plastic cutlery and paper plates . Got our order wrong. Not worth it. Noise. Twice a week in the morning employee is trimming the grass Very noisy. Floors 2, 3, 4 and 5 have large noise fans working for 24 hours. Bare walls. All walls I rooms have no art or anything, some have holes. Food quality in restaurant Was mediocre at best. They also missed servicing our room. Staff was friendly and nice. Overall hotel looks like in need of a huge renovation. Pool is tiny.not all rooms have oceans views. Golf Is not on premises, it's a not that close. Nice to see turtles on the beach, but swimming beach or any sand at all Rooms only have papers cups. For a 4 star hotel, or one performing to be one overall it's disappointing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Masashiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick acting, positive staff. Despite a fire alarm in the morning, able isolate the issue quickly. Despite dealing with the flooding due to a fire sprinkler knocking out the elevators, helped guests with difficulties deal with stairs, especially with luggage.
Stayed 4 nights in Dec 2024

8/10 Good

Brian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Nice location and clean.
Stayed 1 night in Dec 2024

8/10 Good

Aloha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property itself is beautiful. It could definitely use some cosmetic work on the inside and outside. Pictures online looked a lot nicer than the room was in person. Looking at walls with holes in it as you go through a transition with new artwork?? The curtain in the bathroom is too short so you don’t get complete privacy when using the the bathroom. Loved the cookie at check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Torrain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greetings this is a wonder example of a finely tuned hotel. This is the Very best hotel located we have enjoyed!
Stayed 2 nights in Dec 2024

6/10 Okay

Paramjot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is great, beautiful, food is good in the hotel resturant. Hotel rooms are not good, bathroom floor is uneven and broken at places.Parking is vallet only, but service is good.
Stayed 3 nights in Nov 2024

2/10 Terrible

Miranda

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The building and rooms need a complete facelift. I was shocked at the state of the outside. Rust dirt and possibly mold. We were in room 726. The additional fees! $39.00 per day for 2 bottles of water, 9 holes of golf and 2 drink tickets. I contacted the hotel before we arrived and said we do not want any of that but was told it is mandatory. We are not golfers. The drinks we were allowed to have with the tickets were awful. The white wine was a terrible chardonnay. We didn't have any choices. We used 2 bottles near the end of our stay. When I asked for more was told we only get them on the first day. What the hell is the 39.00 for. Outrageous. Valet parking. Was told we have to pay 25.00 per day for our car to be parked on their lot or we had to park on the street. I did not want a rental out on the street so we took the valet. Their parking lot is huge. They should make a section for parking ourselves for 5 to 10.00 per day. The service in the restaurant was not good. They have young people there that need to be retrained. They stood around talking to each other. I had to flag them for service. One girl who I think was suppose to be the Hostess just stood at the bar. No one was ever at the podium. The breakfast food was ok. The rest of the menu was not good. I had the turkey dinner. It was the worst meal I have had. The turkey was very very dry and no flavour. The veg were soggy and there was about 1 tbsp of gravy. Terrible. We'll never stay there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gholam Reza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property if you have a car.
Stayed 3 nights in Nov 2024

8/10 Good

Jean

Stayed 3 nights in Nov 2024

4/10 Poor

satyam

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property with old rooms and not updated restrooms. Very limited dining options and room service only if you ask 24 hours in advance
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Stayed 5 nights in Nov 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2024

6/10 Okay

Joann

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room windows where dirty room old

10/10 Excellent

Nicole, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Claudia

Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, easy to get to. love the valet service.
Stayed 5 nights in Nov 2024

4/10 Poor

Jeevan, Dublin

Traveled with family
Disliked: Cleanliness
Poor dining and bkfst menu and only one restaurant. Valet parking ONLY. Badly designed room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Some changes coming as they update but no issues during our stay. WILL ABSOLUTELY stay again.
Stayed 2 nights in Nov 2024