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"We stayed recently to celebrate two important events, and our experience at this hotel made everything perfect! We could have sat forever watching the coaly Tyne from the 5th floor. The staff in particular were magnificent in every way - we couldn’t have asked for more. We’ll be returning as soon as possible. Thank you!"

"I wanted to stay a extra day and zoe the reception supervisor was very helpful in helping me to achieve this with no problems i would highly recommend this hotel right next door to the train station and a few minutes to city center and also i found all staff to be helpful and friendly cant wait to visit again hopefully in july "

"Central location and standard of service."

"Amazing Hotel, "

"Everything was great "

"What a view from the hotel and great location to walk around the city centre. Swimming pool was great and every staff member really professional and kind."

"Our go to hotel, always enjoyable "

"Good stay overall. No major faults or complaints. Staff were friendly on arrival, room was clean, beds comfy. Only fault was my Mum broke her toe as they hadn’t put the bed fully together and she hadn’t noticed until she tripped on it and her toe is now broke lol. But apart from that the stay was good. "

"Every time we stay we have a great time. Can’t fault anything. Staff are superb"