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"Excellent care to the details of my needs, since I walk with a cane (stick.) Built for business and convenience to transportation. Not step-free for with those with disabilities who need more than I required for a stay. (for example: entrance from the street is a high step up, to a revolving glass door. Also, bar/informal restaurant has a few steps up. ) But staff are gentle and immediate in their assistance to manage these shortcomings that keep it from truly accessible by lending a hand or an arm upon which to lean.) ALL staff were excellent! My stay: 4 nights, May 2025 with a wet-shower bathroom, on the 5th floor. Elevators were quick for changes of levels. ( buffet breakfast dining was in the hotel's -1 floor, below street level.) A wonderful front desk person is Andrea, who saw to my quick change of Taxi, a box breakfast-to-go for my last day's needs, and always cheerful greeting. He is a perfect host for this hotel. Housekeeping's wonderful person, Nelle was quick to lend assistance as well as perform all her tasks. She is kind and skilled in handling the hotel's occupants. As a solo traveller, I recommend this hotel, The Starhotels Excelsior, that is geared to groups also makes an individual comfortable and welcome. I arrived by train, was delighted for the easy location directly opposite the Bologna Central Station. Then on departure, by taxi to the Bologna Marconi Airport. Perfectly managed at this busy location of the Excelsior Hotel. "

"It was more of an old hotel than antique ( things were worn like the carpet and furniture) could probably use some updating and it needs AC control for each room! It was 85 degrees for 3 days and they said the AC will begin next week. The TV is tiny for the size of the room but the make up vanity was a plus. The bed cushions and throws could be softer and balcony furniture definitely needs to be improved. It’s too noisy to leave the door open for fresh air so my nights we uncomfortably hot! II liked the location for walking and the hotel has complimentary bikes to get around! The staff was extremely accommodating and pleasant. I was given good directions and restaurant suggestions. I also received information for Bus and Fly from the reception and that saved me over €100 to get to the airport!! The breakfast croissants were yummy with a cappuccino to start my days! I liked that the area was local with a bar and supermarket. A bigger fridge would have been ideal to keep my own charcuterie, cheese and wine!! After all it’s Italy!!"

"Central location. Very friendly and helpful staff"

"Very friendly staff eager to assist in all you ask. "

"I was very happy with my stay. The staff was friendly and helpful. It was comfortable. The bathroom was nice, especially the shower. I didn't have breakfast so I can't comment on that. I would definitely stay here again and I do recommend it. The location is great, too."

"Hotel Annunziata is a pearl of a place! Right after checking in, we had a lovely aperitivo right there at the hotel bar. The room was immaculate and the breakfast was plentiful and included locally sourced ingredients. Couldn't recommend this place more!"

"Helpful staff"

"We weren't allowed to use the pool, hot tub or sauna, priority guven to a wedding reception. Some mosquitoes were aound and Japanese beetles. Breakfast was good. Staff friendly. Villa was nice."

"Great location and super people at the front desk helped us with parking and dinner recommendations. "