Find Hotels with smoking rooms in Ettukala

"The hotel was overbooked when we arrived. (Seems like the manager didn't check bookings from hotels.com). The hotel ended up giving us a room at a much cheaper hotel, without giving us any kind of compensation. Further, the hotel offered us a transfer to the airport more expensive than a taxi and tuc tuc."

"Staff was very friendly, room was nice, close to the beach and many restaurants nearby to choose from."

"Really poor service – manager had no idea we had made the reservation through Hotels.com or what Hotels.com even is… It took a hour of the manager calling someone outside the hotel and looking at the reservation confirmation ion my phone before we were able to check in. The room was really dirty and I feel I have pretty low standards. There were quite a few hairballs in the room and in the bathroom. Hotels.com reservation said the room included airport transport. The hotel staff had no idea...

"Decent quality 3 star hotel on negombo seafront. Nice garden facing the beach and great views of sunsets. Guests were a mixed crowd of locals and foreign tourists. Check in process was slow and inefficient. Staff seemed to struggle to process a group booking ahead of us and told us to wait. This took more than half hour. The older lady who showed us to our room incorrectly told us that there was no room service. Her younger male colleague confirmed there was room service and said he was...

"We'd recommend this hotel to anyone visiting Negombo. It's in a perfect location for exploring and had a great pool which was an added bonus. The staff were so friendly and helpful and the breakfast was delicious. We could walk into Negombo to the local restaurants and cafes and it was a perfect start to our holiday. The rooms were well kept and clean! Thank you!"

"Check-in not impressing. They had a paper copy of my booking, but didn't know that I had already paid for the stay. Breakfast was not very exiting. Most bowls were almost empty, and it was random which guests was asked they wanted omelet/eggs/beans. I wasn't asked at all. The room had no window. Aircon was good, but I had sweaty motorcycle clothes in the room, so not good enough to clean/dry the air. No hangers makes the closet useless. They didn't see, that my booking was for 3...

"Lovely hosts giving you a truely personal experience. Access to next hotel's pool is a nice touch. The room layout was odd but they will be undergoing renovation soon so hopefully reworking the internal layout. Otherwise clean and tidy and nice view of the garden to the beach. Be aware of beach salesmen. Would recommend this hotel."