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"The trip was very nice the server they were all excellent. Customer service they were very helpful . The only one things I didn’t like it wasn’t enough camera around the pools area specially they were zero cameras closer to the beach. "

"Nice"

"I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back! "

"Outstanding Hotel!!! Everything was fantastic. The restaurant food is super delicious. Will stay here in the future!!! Employees are so helpful and heart warming. Felt like family. 🤗"

"Great place to visit!!"

"☆☆☆☆☆"

"The hotel is located inside a shopping center with several stores and restaurants. Hotel was very quiet and well located. "

"Great location and services"

"Room was cozy and room service was excellent. The shrimp ceviche was excellent. Would like to have had a few more hand towels and wash rags. There was only one hand towel and no wash rags in our room. But other than that, everything was wonderful."