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"Great Services "

"Great service and staff"

"Location of this wonderful western style hotel, adjacent Yamashita park and short walk to China Town, was a bonus. The real pleasure, and why I'll be back, were the plushly appointed room -- with a long, deep bath!! -- and the personable, professional staff. Concierge went out of her way to promptly arrange parking and luggage storage tho we arrived hours early plus dinner reservations nearby. Monte Cristo breakfast (ham, cheese melt) was clincher. Five star accommodation that lives up to its reputation. "

"This hotel is lovely and very close to Narita. A shuttle is offered, be aware that it stops running prior to late flight arrival. The room was nice and clean, not huge, but large enough to get around the bed without running into things. The breakfast was excellent!!! They had a good variety of items and the beef was the best meat I had tasted in months."

"Convenient & Comfortable Stay Near Haneda Airport We chose Mercure Tokyo Haneda Airport for its airport transport options, and it exceeded our expectations. The hotel is comfortable and welcoming, with spacious rooms and well-stocked toiletries. A highlight was the bar, where the dedicated staff and skilled mixologists made for an excellent experience. Their attention to detail and quality service truly stood out. For travelers needing a seamless airport transfer with a relaxing stay before or after a flight, this hotel is a great choice!"

"10 min walk to Yokohama Station, not an issue if travelling light. Comfortable bed, clean facilities, nice amenities, convenient coin laundry, enjoyed the public bath. Only thing is I wish we had 2 keys so my roommate didn't have to come along or wait in the room to open the door when I wanted to go to the bath, for example. The key is required to have power in the room. Maybe they would have given me an extra if I asked? Anyway, perfect and affordable stay. Friendly staff."

"Thanks so much for your friendliness, kindness & the many taxis you called for us!! :)"

"Great stay with second to none hospitality and service. Hotel is located directly connected to the Queen's Court/Plaza and plenty of dining and shopping options in the immediate area. Nearly everything is within walking distance to include subways and the train station. Hotel does have parking available. Highly recommended. "

"It was quiet, clean and it was easy to get to station for traveling. Best service by the staff."