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Hotel New Grand

4.5 star property
Luxury Yokohama hotel in Yokohama City Centre with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Grand

Courtyard
Lobby
Lobby
View from property
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The price is AED 502
AED 608 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Run of the House

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Bidet
Shower/tub combination
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32.0 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Main Building Grand Double

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room, Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Bidet
Shower/tub combination
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
  • 63.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Bidet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hyatt Regency Yokohama

Free WiFi
Restaurant
Air conditioning
Gym
9.4 out of 10, Exceptional, (1304)
The price is AED 513
AED 621 total
includes taxes & fees
9 Dec - 10 Dec
Hyatt Regency Yokohama

About the neighborhood

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 11 min walk - 1.0 km
  • Yokohama Stadium - 14 min walk - 1.2 km
  • Red Brick Warehouse - 18 min walk - 1.5 km
  • Yokohama Cosmo World - 3 min drive - 1.8 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶樓 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Luxury hotel near Osanbashi International Passenger Terminal
Located close to Yokohama Stadium and Red Brick Warehouse, Hotel New Grand provides a terrace, a coffee shop/cafe, and a garden. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), wedding services, and luggage storage
  • Meeting rooms, laundry services, and a gift shop
  • A banquet hall, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1500 per day)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Normandie
  • Il Giardino
  • Yugyoan Tankuma
  • The Cafe
  • Sea Guardian 2

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (4736 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Is Hotel New Grand pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel New Grand?

As of 3 December 2024, prices found for a 1-night stay for 2 adults at Hotel New Grand on 9 December 2024 start from $165.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Grand?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel New Grand?

Check-out is at 11 AM.

Where is Hotel New Grand located?

Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1001 reviews" "
Rating 8 - Good. 191 out of 1001 reviews" "
Rating 6 - Okay. 36 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Ping Bess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view!!! I love it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the waterfront. Walkable to most of what Yokohama visitors might be interested in. Airport direct bus is across the street. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and location. We had an amazing view of the harbor and garden from our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very polite and friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Japan !!! Such an amazing place to stay so clean and plenty of places to shop and walk around !! The staff was above and beyond amazing !! Loved everyone from the door man to the front desk workers I want to give a special shout out to Kaeko ❤️❤️ such a lovely girl she made our stay so special we hope to see her again when we return ! Manager was amazing to he made sure our stay was perfect and it was thank you again to all the staff at Hotel New Grand !!!!! 100/100 would stay here again ❤️😃
Stayed 3 nights in Oct 2024

10/10 Excellent

George, Lakewood Ranch

Very good hotel convenient to ChinaTown and shopping!
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and staff near a large park
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel as a business traveler many times over the last 7 years. It is the best hotel in Yokohama Great location by the bay shopping Chinatown Park on the water is not be missed Great breakfasts Value is amazing compared to Tokyo which 30 minutes by metro
Stayed 3 nights in Oct 2024

8/10 Good

Albert M

Liked: Cleanliness, property conditions & facilities
We like the location because of its convenience. However we were asked to pay 3000 yen for two adults, and when it was booked we assumed it was charged by the room not by the number of person. It is very confusing and never heard of in US. Hopefully the property can make future booking more clearly to everyone! Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views of the port.
Stayed 2 nights in Oct 2024

6/10 Okay

Mayumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy, Westwood

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, perfect service. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Seong Hoon, Yokohama

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, had good service, and a convenient location. The hotel is a historic place, so learning about the famous past guests was also interesting.
Stayed 1 night in Sep 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and staff, good dining.
Stayed 1 night in Sep 2024

8/10 Good

Mikiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very special place. I like everything.
Stayed 1 night in Aug 2024

10/10 Excellent

Mikiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Sep 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in great condition with great staff, good dining and great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel within short walking distance to lots of cool places including the hustle and bustle of Chinatown, just a few blocks away. The staff was very professional, and the view from our room was spectacular!
Stayed 1 night in Aug 2024

10/10 Excellent

kayvan, morgan hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staffs
Stayed 1 night in Aug 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay at the Hotel New Grand again. The property is immaculate. The staff very friendly. The location near the harbor and the view were phenomenal. The NORMANDIE Restaurant was very nice and we ate breakfast there each day while staying in the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Services by staff were excellent~~ very kind warm and shows willingness to help whatever I asked.
Stayed 1 night in Aug 2024

10/10 Excellent

Brace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff at a classic location. Great location next to ship terminal, park, Chinatown, and the waterfront. Excellent restraints on site, and lots of less expensive options close by. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find close to cruise ship
Stayed 2 nights in Aug 2024

8/10 Good

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024