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Shin Yokohama Prince Hotel

4.0 star property
Central Yokohama hotel connected to a shopping center, steps from Yokohama Arena

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Photo gallery for Shin Yokohama Prince Hotel

Interior detail
Bar (on property)
Exterior
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi
The current price is AED 308
AED 383 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe King Room, Smoking, 38F (Extra bed added for 3rd guest)

In-room safe, desk, blackout drapes, free WiFi

Deluxe King Room, Smoking, 38F (Extra bed added for 3rd guest)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Deluxe King Room, Non Smoking, 38-39F (Extra Bed added for 3rd guest)

In-room safe, desk, blackout drapes, free WiFi

Deluxe King Room, Non Smoking, 38-39F (Extra Bed added for 3rd guest)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for (Upgraded) High Floor, Sky View Double Room, Floor 36-37 (Non-Smoking)

(Upgraded) High Floor, Sky View Double Room, Floor 36-37 (Non-Smoking) | In-room safe, desk, blackout drapes, free WiFi

(Upgraded) High Floor, Sky View Double Room, Floor 36-37 (Non-Smoking)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, 2 Single Beds, 8-15F, Smoking (Sofa bed added for 3rd guest)

In-room safe, desk, blackout drapes, free WiFi

Moderate Twin Room, 2 Single Beds, 8-15F, Smoking (Sofa bed added for 3rd guest)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 35F, Smoking

In-room safe, desk, blackout drapes, free WiFi

Double Room, 35F, Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for (Upgraded) Basic Twin Room Floor 21-31 (Non-Smoking)

In-room safe, desk, blackout drapes, free WiFi

(Upgraded) Basic Twin Room Floor 21-31 (Non-Smoking)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single, 15F, Single Use, Smoking

In-room safe, desk, blackout drapes, free WiFi

Moderate Single, 15F, Single Use, Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 16.5 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for (Upgraded) High Floor, Standard Double Room, Above Floor 33 (Non-Smoking)

In-room safe, desk, blackout drapes, free WiFi

(Upgraded) High Floor, Standard Double Room, Above Floor 33 (Non-Smoking)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin Room, 2 Single Beds, 9-19F, Non Smoking (Sofa bed added for 3rd guest)

In-room safe, desk, blackout drapes, free WiFi

Moderate Twin Room, 2 Single Beds, 9-19F, Non Smoking (Sofa bed added for 3rd guest)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 33F and up, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Double Room, 33F and up, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House for 1 person,Smoking, Check in 5pm out 9am

In-room safe, desk, blackout drapes, free WiFi

Run of House for 1 person,Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Run of House for 2 people, Non Smoking, Check in 5pm out 9am

In-room safe, desk, blackout drapes, free WiFi

Run of House for 2 people, Non Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 16.5 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single, 7·8F, Single Use, Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard Single, 7·8F, Single Use, Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 16.5 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of House for 2 people,Smoking, Check in 5pm out 9am

In-room safe, desk, blackout drapes, free WiFi

Run of House for 2 people,Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Non Smoking (21-31F)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, 2 Twin Beds, Non Smoking (21-31F)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single, 10-17F, Single Use, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Moderate Single, 10-17F, Single Use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 16.5 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Smoking, 35F (Extra bed(s) added for 3rd and/or 4th guest)

In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room, Smoking, 35F (Extra bed(s) added for 3rd and/or 4th guest)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 41 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Standard Single, 9F, Single Use, Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Standard Single, 9F, Single Use, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 16.5 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of House for 1 person, Non Smoking, Check in 5pm out 9am

In-room safe, desk, blackout drapes, free WiFi

Run of House for 1 person, Non Smoking, Check in 5pm out 9am

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 16.5 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi Double Room 19F, Non Smoking

Semi Double Room 19F, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

Semi Double Room 19F, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking, 36/37F (Extra bed(s) added for 3rd and/or 4th guest)

In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room, Non Smoking, 36/37F (Extra bed(s) added for 3rd and/or 4th guest)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 41 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Twin Room, 2 Twin Beds, Smoking (20-25F)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, 2 Twin Beds, Smoking (20-25F)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
3-4 Shin Yokohama, Kohoku-ku, Yokohama, Kanagawa-ken, 222-8533

What's nearby

  • Yokohama Arena - 6 min walk - 0.6 km
  • Shinyokohama Raumen Museum - 7 min walk - 0.6 km
  • Nissan Stadium - 18 min walk - 1.6 km
  • Anpanman Museum - 11 min drive - 7.4 km
  • Pacifico Yokohama - 11 min drive - 9.3 km

Getting around

  • Shin-Yokohama Station - 4 min walk
  • Kita-shin-yokohama Station - 19 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪サイゼリヤ - ‬4 min walk
  • ‪リンガーハット - ‬3 min walk
  • ‪Tully's Coffee - ‬1 min walk
  • ‪吉野家 - ‬3 min walk

About this property

Shin Yokohama Prince Hotel

Upscale hotel near Yokohama Arena
Located close to Nissan Stadium, Shin Yokohama Prince Hotel provides an airport shuttle, a grocery/convenience store, and a shopping mall on site. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and a banquet hall
  • Secured bicycle storage, an elevator, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 875 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 26-inch HDTVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 9:30 PM at scheduled times
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,900 for adults and JPY 1,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hagoromo Restaurant
  • Kochel Buffet Restaurant
  • Teppanyaki Dinning
  • Top of Yokohama

Things to do

  • Bicycle storage
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 42 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2900 for adults and JPY 1600 for children
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Airport shuttle fee per child: JPY 500 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shin Yokohama Prince
Shin Yokohama Prince Hotel
Prince Hotel Yokohama
Yokohama Prince Hotel
Shin Prince Hotel
Shin Prince
Shin Yokohama Prince
Shin Yokohama Prince Hotel Hotel
Shin Yokohama Prince Hotel Yokohama
Shin Yokohama Prince Hotel Hotel Yokohama

Frequently asked questions

Is Shin Yokohama Prince Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shin Yokohama Prince Hotel?

Self parking is available for JPY 1000 per night.

What time is check-in at Shin Yokohama Prince Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Shin Yokohama Prince Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Shin Yokohama Prince Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–9:30 PM at scheduled times. A fee of JPY 1000 per person applies.

Where is Shin Yokohama Prince Hotel located?

Located in Shin-Yokohama, this hotel is within 1 mi (2 km) of Yokohama Arena and Nissan Stadium. Anpanman Museum and Tokyo Bay are also within 6 mi (10 km). Shin-Yokohama Station is only a 4-minute walk and Kita-shin-yokohama Station is 19 minutes.

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Shin Yokohama Prince Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1005 reviews
Rating 8 - Good. 325 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nerry

Location
Stayed 4 nights in Jan 2025

10/10 Excellent

Nerry

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel only a few minutes from Shin Yokohama station. It’s also attached to a mall where you can get some shopping done. The breakfast buffet add on was affordable and the food options were great as well. Wish I woke up sooner to try more dishes!
Stayed 1 night in Dec 2024

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous suite room. Very comfortable staff service. Breakfast was great taste.
Stayed 2 nights in Nov 2024

10/10 Excellent

hilda wai yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to JR, conneted to the pepe mall, seven eleven is on the ground floor, room is big.
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to numerous restaurants and Shin Yokohama station. Beautiful view of the city if you get a room on a high enough floor. I got a room to accomodate 3 people which is sometimes iffy but the room was great. Plenty of space and large enough beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuk mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb to go around especially shopping mall ,supermarket,bakery restaurant in the Hotel. Lov it
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to arrange full sized beds for the children in a non-smoking room. Excellent service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Toshikatsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all over the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with shops and close to the train station. Rooms are a bit outdated, that would be my only complaint.
Stayed 4 nights in Oct 2024

10/10 Excellent

Byoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Nov 2024

10/10 Excellent

M IK I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The early check in system was very nice for me. I could be relax in my room.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuk mei

Liked: Cleanliness
Love it
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite impressive looking building with great views from the room. Room was a bit dated and bathroom a bit small.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yuri

good!
Stayed 1 night in Dec 2024

8/10 Good

Sayed

Disliked: Staff & service, property conditions & facilities
Very small room for two people.
Stayed 3 nights in Oct 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lobby is very nice. The room is kind of small but has everything you need except for water. You have to buy water from the 7/11 in the lobby, but it is usually fully stocked & has everything that other 7/11s’ in japan has. Friendly staff, except for a couple of the 7/11 workers if you’re non-native to the area. Shopping center with a big food court is 1 street away
Stayed 2 nights in Jan 2025

8/10 Good

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Room large enough. Near train station and a little noisy but overall ok place.
Stayed 2 nights in Oct 2024

8/10 Good

Ikko

Liked: Cleanliness, staff & service, amenities
Thought was closer to Yokohama station but anything was 30 minutes away
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we have to get on or off the Shinkansen as it is not too far. The variety of dining and shot options also make us want to stay here and it is not as chaotic as in Tokyo city centre or Shinjuku. We prefer this place as it is easily walkable to the shops and dining places we often go to as we know what we're getting. The staff are always friendly by and approachable. We also like the fact that when we request extra pillows they sent them right away. In other hotels, we are asked to come and get the pillow/s ourselves which is not so bad but the service at Prince Hotels are great usually. This is one of our fave hotels. Although our room with double beds was not as spacious as in similarly priced accommodation, we find it cater to our needs very well
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent. Washroom was a little musty and mildewy.
Stayed 1 night in Sep 2024

6/10 Okay

nakako

Disliked: Amenities
I was told that distance to Shin Kansen station from the hotel was about 5 minutes, but it is not true. It takes more than 15 minutes walking from the hotel. Very limited service for travelers. Room was okay if they are a business hotel.
Stayed 1 night in Oct 2024