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"newly refurbished old hotel"

"Great location. Staff very friendly. Plenty of car parking spaces. Certain parts of the hotel are a little date, but otherwise very comfy"

"Excellent stay would stay again"

"Beautiful old hotel very conveniently located directly across from Newcastle Train Station. Location is excellent close to and accessible to city centre shopping, restaurants and night life. Transportation points of acces to travel throughout the region. Easy check-in, nice rooms with restaurant and bar attached. Beds are comfortable, shower /bath worked well, very clean and confortable lodging. "

"Was really nice place n luxurious the entire time was perfect "

"Lovely friendly staff, breakfast plentiful and tasty. The rooms were spacious and the surroundings strangely peaceful. Really enjoyed our stay and would readily recommend this hotel"

"Excellent if one is driving to visit Newcastle for a short stay."

"I would have provided full stars if the cleanliness didn’t let it down. On arrival, I went to run my child a bath and there was a pubic hair in the tub, so I checked the shower and a blatant pubic hair left on the cubicle floor, and finally there was what looked like a boot print on the base sheet on the bed. The staff were very quick to send someone to change the sheet. The customer service was second to none, everyone was extremely friendly and professional. It is a shame that those incidences...