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"Great hotel in a very central location. Staff are super friendly.and helpful. Rooms are large and very comfortable"

"Excellent hotel. Friendly staff at check-in, very clean big room, would happily stay again. "

"I was greeted by one of lady fron FO team upon my arrival, I left my luggage as I have a meeting to attend. Shirley was assisting me with my check-in, it was quick and professional. The room is clean, spacious, the view are amazing, thanks to the housekeeping team and Nina(maid preparing my room). The breakfast team is very polite, the breakfast is fine to me. I enjoy my stay, Definitely will come back. Thank you! Merci! "

"Really nice staff were AMAZING a great place to take partner, loved ones for a celebration "

"Perfect for a night out or concert in Birmingham. The room was very small so a longer stay would be rough. Right in the centre so perfect for symphony hall, O2 academy, bullring, and the theaters. Clean and the receptionist was friendly and efficient. A couple of nice bars and resteraunts across the road. "

"Great location for the 02 academy Comfortable bed But unfortunately the tv and kettle didnt work and theu couldn't fix the tv and i disnt have time to request another kettle"

"All good. Out room was ready so we got in early. Friendly, helpful staff"

"New looking hotel, near university and Thinktank science museum. No hotel parking but multi storey car park nearby"

"If you want to be right in the centre this is the place to be. Unfortunately a lots of building work going on next door but in the evening this had no affect on the hotel and generally a quiet place to sleep if you are a few floors up. Hotel staff very helpful."

"Great room great staff would highly recommend best hotel I’ve stayed in by far would definitely come again "

"Parking extremely expensive onsite However the hotel itself is really nice, evening food was good and breakfast was excellent "

"Great facilities, good service, nice clean comfortable rooms! Would stay again! "

"Great location, sign posted from Birmingham International station perfectly. Only downside was a bad night's sleep. I don't sleep well when I travel anyway, but there seemed to be a permanent humming from another rooms a/c. Wouldn't stop me using again though."

"First class customer service. I stayed here for 5 nights recently having expected to only be at the hotel for two. My partner had an operation at the Royal Orthopedic Hospital and ended up staying in longer than we thought. The hotel could not have been more accommodating or kind. I ended up checking out on 3 occasions only to have to check back in again because my partner wasn't coming home. The hotel took great care of me; gave me my old room back where they could: and a few little extras...