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"Great location, walking distance to everything. Very good breakfast buffet. Rooms are nice but we had issues with our bathtub. Our room could have used a little love considering it's a 5 star hotel. Jacuzzi and sauna room could use some love as well. The overall look of the interior is dark. Considering the low ceilings, it does not help. The entrance of the hotel is through the mall and the parking is good to have but prepare to go through a maze to get to the front desk. Just follow the...

"Great staff"

"Honestly, I thought this hotel was great. I enjoyed my room: clean, with a great shower and it had the benefit of a fridge and a balcony with sea-view. The daily room service was also appreciated. The hotel's team members were friendly and efficient. It had a decent in-house restaurant, but there was also the option of walking for no longer than 10 minutes to get to other restaurants. Good sized pool(s) with plenty of seating. "

"A perfect stay in our favourite hotel. The staff are amazing. "

"The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre...

"What can I say but what a fantastic hotel with fantastic staff & service 5*"

"Loved the location! So much within walking distance..Staff was great and loved the rooftop bar and pool."

"Nice hotel with great location to everything. Very nice staff. Breakfast was nice. Overall a nice hotel."

"A very welcoming hotel with friendly and helpful staff . All areas are spotless and rooms spacious and comfortable. The grounds are immaculate and there is one heated pool . Very much appreciated in the winter months ! The hotel is in a convenient position with a short downward walk into Funchal and also benefits from certain areas within The Savoy Palace . Breakfasts delicious .. I could not fault this hotel and would definitely recommend. We will return ! "

"The hotel staff were very friendly. The highlight was the rooftop bar where we watched the sunset. The breakfast buffet was excellent. The room unfortunately did not have good sound insulation and we could hear people from next door and also loud bangs whenever doors are closed. "

"Understated elegant hotel . Very comfortable . Wonderful breakfasts "

"Excellent boutique hotel with very good food in an excellent location in Funchal with easy access to restaurants and bars. The decor was great. The only small criticisms are that there is nowhere to put clothes (drawers or wardrobes) in the room and some of the breakfast servers were a slow at serving, otherwise excellent."

"Amazing. No complaints and the most amazing breakfast. Lovely pool and hot tub and great location for everything. "

"Fantastic hotel in a great location that was close to harbour, shops and restaurants. Located in a quiet road. Lovely, well equipped room and excellent breakfast. New Year’s celebrations were outstanding and we especially enjoyed being able to view the fireworks on the roof garden, with free drinks and food provided. All of this was enhanced by a wonderful staff team. A great stay."