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"The staff are wonderful. Very helpful. Fantastic Chinese restaurant on the top floor. Room service is great. Highly recommend for business or pleasure."

"The staff were really friendly and polite. The breakfast was really nice and the complimentary drinks and chocolates was a lovely touch. We were really impressed with our stay. Coming back again later in the year "

"amazing hotel!! the concept, the decoration, & the vibe! the staff are very nice and helpful! The hotel is very convenient, it's a 1 min walk from the metro station and a 2 min walk from the very vibrant shopping streets. definitely having the cumberland as my go to hotel whenever im in london. ps: pillows aren't very comfy to sleep on"

"The location was excellent and the rooms clean. We would stay there again. Very central to getting around London and access to public transportation is good. "

"Location, location, location"

"Reception area was manned bh very pleasant and helpful people "

"we stayed here for 2 nights with our 8 yr old boy who didnt want to leave. a fantastic hotel who's staff are brilliant, they cant do enough for you. we will definitely come back a short walk to Vauxhall underground or a lovely walk along the thames to Westminster taking in the sights of big ben and houses of Parliament. hotel has a pool and spa which we used and couldnt recommend more. can't wait to come back!!!"

"Great location for T5"

"The professional and enthusiastic staff. The room was clean. We were well- looked after"