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"The check in staff has alway been great to deal with you. It has become my go to place when travelling through LHR(London). "

"Nice staff. Big comfortable bed"

"The hotel is very nice overall. There is a shuttle from the airport with a round trip at £12. Cheaper than a taxi. The lobby, restaurant, bar area, and lounge are fairly chic. Makes you feel luxurious even if you’re travelling for business. Most importantly, the room was immaculately clean and well-decorated. The bed was very comfortable. Slept soundly. It was a bit cold temperature-wise, even with the heat on—but turning the heat off, actually raised the temperature by several degrees—just by keeping the lights on for a couple of hours. The staff was not very friendly— a bit snobbish, really, but they did what was needed. Plenty of restaurants to order from around there—a good thing, because the menu is expensive and limited."

"Great experience "

"Very good hotel and very good Asian restaurant "

"The main highlight of this hotel for me was the pod transportation to terminal 5 LHR airport. The hotel has everything you need with a great bar/restaurant in the hotel."

"The staff was incredibly helpful and the facilities were top notch for an airport adjacent hotel. Would recommend to anyone looking for accommodations near Heathrow airport. "

"Great hotel , best if you fly in and out of T5"

"The only one actually inside a terminal at Heathrow T3 this suited us really well for an early start the next day. Checked our bags the night before flying so really easy. They offer some purchases at reception but there is the M&S nearby too. Staff friendly and helpful, even offered our son a little bag with some biscuits and colouring as it was Xmas."