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"This place was beyond luxurious. I would say, perfection. I can’t say enough about the kind and welcoming staff. They go out of the way to ensure your comforts are met. They pay incredible attention to details and treat you wonderfully. The property grounds are immaculate. The dining options are amazing, and the food was cooked perfectly. I wish we had stayed longer, there are endless things to do at the property. We stayed in the Ambassador Suite, we were offered a discounted upgrade on arrival from our original reserved Garden view pool suite. This room was out of this world amazing. We did also see the original room we had booked and it was incredible as well. You can access all places through a short walk through the amazing bridges in the mangroves. You can also access via the continuous golf cart type vehicles that are readily available and comfortable. The beaches are perfect, with plenty of in beach dining. The salt water pool was our favorite, you are able to swim with fish that filter in from the ocean. There was a butler available to us to provide us with what ever we needed. We couldn’t be more satisfied. We can not wait to go and stay with TRS Yucatan again!"

"Staff especially Paola was so helpful "

"The place was awesome especially for kids. The beach access was great, with clean water"

"The staff are wonderful. Buffet wasn't terrible but ala cart and restaurants are excellent. Good shopping a 5 minute walk from resort. "

"Everything was excellent "

"loved it truly, room was amazing, the hotel was welcoming and the rooftop was definitely our favorite, pictures don’t do justice, will definitely be back !"

"We enjoyed our time at this resort, the food was good and the team members were very professional, will go again!"

"Food options was incredible. Beautifully presented & delicious. The staff was very attentive. There was shows, games & activities going on all the time. Our phone didn’t work in our room."

"Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!"