Find Hotel with a Concierge in Cervia

"Hotel molto curato e personale gentile e disponibile. "

"I’ve stayed on two separate occasions a week apart and the Aqua Hotel has provided consistently good service. Staff are mostly very friendly and helpful, rooms are well appointed and a good breakfast selection. "

"Hotel has 5 parking spaces for guests in inner courtyard. You must reserve in advance, and ask in advance the address to arrive for this parking as it is difficult if not impossible to park in front of the hotel to check-in. Quite clean but basic room. Breakfast was great."

"Excellent service! The staff were very friendly and helpful! They went out of their way to make me feel welcome and at home! The room was very clean and comfortable! I would definitely recommend this hotel without question. "

"Stayed in the off-season (October) so didn’t take advantage of the beach or pool but the hotel itself was nice. Breakfast was great and the staff were friendly and helpful. My particular room had evidence of water damage in the bathroom that hadn’t been properly repaired, but overall was a nice place to stay. "

"Everything was excellent "

"When we arrived, the receptionist was incredibly unapproachable and dismissive, with no willingness to explain anything. She handed us the room keys and offered no information about important details like beach access or the fact that the pool and breakfast were located at a different hotel entirely. There was zero customer service, and to top it off, the welcome drink that was advertised was never provided. Honestly, given the cold reception we received, I didn’t expect much after that. The front desk closes at midnight, and after that time, the hotel became a free-for-all. A large group of teenagers threw parties in multiple rooms around us, making it impossible to sleep until 6 AM. With checkout at 10 AM, it was hardly the restful night we had hoped for. To make matters worse, there was a large congress happening, which made everything feel chaotic and overcrowded. While the room itself served its basic purpose, the overall experience was far from satisfactory."

"Very glad we booked this hotel - lots to choose from. Staff was friendly, hotel very clean and close to all restaurants, etc."

"Great hotel on a great location and superb service"