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"Excellent Concierge/Receptionist. Apartment was clean, quiet and thankfully warm - the receptionist told us he had put the heating on that afternoon for us, so it might be too warm - what a lovely gesture "

"Mark was incredibly accommodating with arrival and check out times! Gave many recommendations for the local area and was thorough in his informing us about the quirks and pleasantries of the Seacrest. We spent most of our time in London proper but breakfast and pubs were easy to find in Kew. Public transit made travel from the boat quite easy. Will be returning if we come back to London!"

"I booked for Christmas to be close to a sick relative and was pleasantly surprised by how great the communication was before arrival. They offered me a complimentary upgrade which was overly appreciated! On arrival, check in was easy - there is 24 hour security. Lovely property, clean big rooms and had everything could need. Much preferred over a hotel. My only issue was the location of Kilburn isn’t great however it does have great tube access to central. "