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"Elizabeth provided excellent service and had an amazingly positive attitude. "

"Friendly welcome and helpful local tips for coffee and pastry from concierge desk. Room was clean and ready upon arrival. General appearance of hotel was clean and modern. Parking was close, and cheaper than private alternatives. Property is central and easy to navigate to / from without difficulty."

"Only knock is the access. Very confusing checking in or even figuring out where to go. Also, sink didn’t drain and all the interior doors slammed behind you. Great location though. "

"The hotel is great for a quick trip to Liverpool and is in a great downtown location. It’s not well signposted and being downtown there’s lots of city noise. However we’ll come back again for the space and the massive breakfast!"

"Great apartment. 5 mins from centre of Liverpool. Easy to access."

"Great staff on the front desk. Great location. Large size room, clean linen, bathroom, kitchen and sitting space. Skirting boards dusty. Easy lift. Good parking. Tight but fits perfectly when everyone is parked properly. "

"very convenient, excellent location and property was maintained well "

"I booked a studio room due to work commitments this weekend. Upon arrival I was told to go through all the lock boxes and just see which room was available. Owner confirmed all rooms are the same. The room had, a bed, a dresser and a wardrobe… that’s it. Kitchen was communal, as was the washroom?! Yes we had a key to the washroom but so did everyone else and we had to walk down a shared corridor to get to it. The entrance stunk of weed and cigarette smoke despite a clear “no smoking” clause...