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"When we first got to hotel , the room we were given was not the room we booked , receptionist was really unhelpful , we asked to speak to manager, within 15 minutes he has sorted the correct room out for us , gave us the key cards and helped clear up the issue with the parking , the hotel was veery clean and today , with exception of one recpetionist all the staff were welcoming polite , the bar prices were reasonable for a hotel right next to a comic con , we had the breakfast buffet for 2 days , that was banging , never had they run out of any items , whole experience after check in was amazing , well done pullman."

"Customer service was very accommodating and very helpful for my stay at the hotel."

"Lovely location. Lovely hotel and friendly staff. Would visit again. :) "

"Great short stay at this hotel, the staff were extra friendly and helpful. All round good vibes 😎 "

"A very enjoyable stay. Staff are friendly and efficient."

"This is a stunning hotel, amazing bar area, it’s our second stay and we have already booked our third."

"This hotel was in an excellent location and we had a good check in experience. The convenience of the hotel to the shopping area, train station and cabs was excellent. We would happily stay here again."

"Only spent a few days here and is not our first time. The stay was excellent, central to all the best attractions. Would have loved a fridge in room. "

"Amazing!! Service here is second to none. Absolutely love this hotel and always choose it for my trips to Liverpool "