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The Residence Bintan

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for The Residence Bintan

2 restaurants, breakfast served
Flat-screen TV, toys
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Private beach, snorkeling, kayaking, fishing
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Parking included
The current price is AED 418
AED 516 total
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Day bed
Sofa bed - single
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Day bed
Sofa bed - single
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Day bed
Sofa bed - single
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

What's nearby

  • Santa Maria Cave - 39 min drive - 28.0 km
  • Trikora Beach - 42 min drive - 25.0 km
  • Tanjung Pinang Ferry Terminal - 43 min drive - 33.8 km
  • Snake River Temple - 44 min drive - 33.7 km
  • Gunung Bintan - 50 min drive - 39.2 km

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Dapur Mimi - ‬17 min drive
  • ‪Restoran Seafood Batu Licin - ‬20 min drive
  • ‪Kedai Kopi Wani - ‬14 min drive
  • ‪Otak-Otak Teluk Bakau - ‬14 min drive

About this property

The Residence Bintan

Luxury family-friendly hotel by the ocean
At The Residence Bintan, you can look forward to a free roundtrip airport shuttle, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, fishing, and kayaking. Indulge in a body scrub, a manicure/pedicure, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like hiking/biking, snorkeling, and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A free ferry terminal shuttle, free bicycle rentals, and supervised childcare (surcharge)
  • An elevator, concierge services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 127 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Rainfall showers, deep soaking tubs, and bidets
  • Flat-screen TVs with premium channels
  • Balconies, electric kettles, and ceiling fans

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (484 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is The Residence Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Bintan?

Self parking is free at this property.

What time is check-in at The Residence Bintan?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at The Residence Bintan?

Check-out is at noon.

Does The Residence Bintan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Residence Bintan located?

Nestled on the beach, this Bintan hotel is 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal.

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The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 427 reviews
Rating 8 - Good. 101 out of 427 reviews
Rating 6 - Okay. 15 out of 427 reviews
Rating 4 - Poor. 8 out of 427 reviews
Rating 2 - Terrible. 2 out of 427 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KWOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Stayed 5 nights in Feb 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort
Wonderful resort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorry

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Stayed 3 nights in Oct 2024

8/10 Good

Mamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
Stayed 5 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably gorgeous place with wonderful staff and beautiful amenities. Highly recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and services, staff are amazing but need more food variety
Stayed 3 nights in Oct 2024

10/10 Excellent

Kamsin Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ziyi

Liked: Cleanliness, staff & service, property conditions & facilities
Tucked away sanctuary with a cozy environment and good service. Recommend this if you’d like to focus on exploring the resort, as the main attractions in Bintan are quite a distance away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yew Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and well-maintained resort. Food is good. Games room needs some refurbishment.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family staycation
Overall nice experience, kids friendly with rabbit, chicken and fish feeding. Food is nice although pricey. Muddy seaside not suitable for swimming. Hotel staffs very friendly and helpful. Hotel room is spacious and clean, however the lighting is dim and aircond not stable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room and staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a perfect weekend getaway! the staff is amazing, some much special thought. the bbq on the beach is really special. thanks for having us!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vijayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great team members and outstanding services.
Stayed 2 nights in Sep 2024

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and could not do enough for us. We have no adverse comments
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing peaceful resort with private beach
The environment was very comfortable, great beach view pool, and the service was amazing. While cleanliness wasnt exactly spotless, not a big deal but we expected better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Abdul Wali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality facilities & first rate service. Will visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful
Very helpful staff in a wonderful environment Really enjoyed our staff here
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Stayed 2 nights in Jun 2024

10/10 Excellent

Junie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service and excellent in-villa dining.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chenyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family stay
Great location for family with wonderful and helpful staff :) thank you for a great stay!
Stayed 3 nights in Aug 2023

10/10 Excellent

Man Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, a good place to spend a few days to relax.
Stayed 2 nights in Oct 2023

10/10 Excellent

pardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with kids , nice and helpful staff
Stayed 3 nights in Mar 2024

8/10 Good

Stuart James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and Very friendly. Beaches were clean and so was the surrounding area. Loved the bikes, but unfortunately could not use as there were no kid seats, but luckily easy to walk around. As we were close to all theaon amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

NG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!
Stayed 3 nights in Oct 2024