Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Plaza Lagoi

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Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

On the beach, white sand
Room, 2 Twin Beds, Non Smoking, Pool View (Terrace) | Premium bedding, minibar, in-room safe, desk
Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony) | Premium bedding, minibar, in-room safe, desk
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
The current price is AED 444
AED 537 total
includes taxes & fees
20 May - 21 May

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 4 min walk - 0.4 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Bandar Bentan Telani Ferry Terminal - 11 min drive - 8.3 km
  • Ria Bintan Golf Club - 16 min drive - 10.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬10 min drive
  • ‪Pujasera Lagoi - ‬12 min drive
  • ‪Warung Yeah - ‬6 min walk
  • ‪Kelong Mangrove Restaurant - ‬26 min drive
  • ‪The Dining Room - ‬10 min walk

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Upscale family-friendly hotel near Plaza Lagoi
Located close to Lagoi Bay Beach and Ria Bintan Golf Club, Four Points By Sheraton Bintan, Lagoi Bay provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Indulge in reflexology, a body wrap, and aromatherapy at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and an outdoor entertainment area.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A free ferry terminal shuttle, multilingual staff, and smoke-free premises
  • A front-desk safe, 6 meeting rooms, and local meal delivery service
Room features
All 308 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 52-inch LED TVs with premium channels
  • Balconies, free tea bags/instant coffee, and electric kettles

Languages

English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 100
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Four Points By Sheraton Bintan, Lagoi Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Bintan, Lagoi Bay?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM.

What time is check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Check-out is at noon.

Where is Four Points By Sheraton Bintan, Lagoi Bay located?

Located in Bintan, this beachfront hotel is in the city center and within a 5-minute walk of Plaza Lagoi and Lagoi Bay Beach. Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club are also within 9 mi (15 km).

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Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 64 reviews
Rating 8 - Good. 16 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious stay with a value for money.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erling Hauch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a Villa and it was fantastic and quiet. Staff are so friendly and service minded.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff Beautiful hotel!
Stayed 1 night in Feb 2025

6/10 Okay

Jungeun

Liked: Amenities, property conditions & facilities
New renovation but limited dining.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel - would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

TOSHIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property but nothing open around this property except for mini marts.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok but the appetisers for the western food is not good. We ordered mesclun salad but what we got was a salad with Romaine lettuce, it's supposed to be a mix of different greens, the french onion soup tasted weird, the onions were not soft or caramelized and did not have the cheese on top of the soup. The steak and lamb chops were good. Overall the hotel is nice but need to improve on the western menu. The breakfast buffet was also good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Fantastic experience with Indonesian hospitality. Very service oriented staff and great hotel.
Stayed 5 nights in Jan 2025

8/10 Good

Yi Ling Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great. Mostly wooden floor so it isn't as dusty as those rooms that are fully carpeted. Furnishing and fixtures are relatively new. Toilet had some flies but it's expected due to the climate here. Our shower floor drain was clogged but the technicians cleared it and it was ok. Bring a good umbrella if you are walking to the shops/food establishment outside the resort as the sun can be extremely harsh.
Stayed 2 nights in Apr 2025

8/10 Good

Chee Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service from the restaurants. They even offer new items for ua to taste before next month grand opening.
Stayed 1 night in Jan 2025

10/10 Excellent

Ajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Very nice family friendly hotel. We had stayed there for a celebration of my sister son first birthday. The hotel staff made it a memorable one by going out of the way to help decorate and offered a cake
Stayed 2 nights in Jan 2025

10/10 Excellent

Xiao Juan

Good food , good swimming pool
Stayed 2 nights in Nov 2024

8/10 Good

Leona

Liked: Cleanliness, staff & service, amenities
Great hotel for a weekend getaway! Very nice staff and modern looking rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Khee Cheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Had initially submitted a 3/5 star review for delayed check-in and about the "ocean view" villa not having any view of the ocean. I was quickly contacted by Kaleb from guest relations who assured me that the hotel takes the feedback seriously. They offered various options for service recovery which we gladly accepted.** Overall experience - the hotel is very clean and relatively new, and the amenities are more than sufficient for a short stay. The best part of the experience is the staff - all of them (including those at the two restaurants) were super friendly and always greeted us with smiles and asked if we had any issues and how they could help. Around the area, we had heard before the trip that Plaza Lagoi was a ghost town with vacant shop spaces but it wasn't as bad. There were a couple of restaurants, a Yeah Mart, a Mama-B bakery and a gelato shop, and a massage spa too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious complex with a large pool area; extensive breakfast buffet, extremely friendly, courteous and helpful staff in all areas, restaurants with an appealing selection of dishes. Spa area with expert treatment. All in all, our eight-day stay was a complete success and we can recommend the resort without reservation.
Stayed 8 nights in Dec 2024

8/10 Good

Noriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was satisfying. Especially staff was kind and friendly enough to recommend the interesting activities & restaurant when we were not sure what to take. The entire facility is quite new, so it was really comfortable. But only 2 things I was disappointed is that the bath towel was quite dirty and the pillow had a sweat smell even when we entered the room. Since it’s quite new & overall service was nice, those points stood out… If those would get improved, I’d love to stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points!
Stayed 2 nights in Jan 2025

10/10 Excellent

HAO HSUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are new and staff are really friendly. Nice cozy room
Stayed 2 nights in Nov 2024

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to stay in Bintan and enjoy with family kids . Amazing friendly and supportive staff with prompt service. Will revisit soon to explore villa :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, cozy hotel

Very quiet and nice place to stay, free transfer from/to the terminal is provided. The hotel is very new and away from the crowded area. Every staff serves with smile. The food is good too.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We have nothing but positive to say about our stay at Four Points by Sheraton Lagoi Bay, Bintan. The resort is new and modern and very airy providing a truly relaxing atmosphere the moment we stepped off the shuttle bus from the jetty. Staffs were super attentive and provided beyond 5-star customised service to us ensuring our stay was a truly memorable one. Rooms were spacious with a great ocean view; the balcony was comfy. Overall the cleanliness of the resort was good however there were some teething issues like towels availability, replacement of amenities which could be better finetuned. Understandably this is a relatively new resort so these issues could be revolved and improved once the resort operations gain more experience and a bit more training. Thanks to the entire team’s hospitality! We truly enjoyed our stay.
Stayed 5 nights in Jan 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, clean property. However the hotel does not provide transport to the nearest town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mazal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special shout-out to Fatana, Ardy & Rio for their exceptional customer service & hospitality! Thanks for making my short trip more enjoyable & worth it....:))
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was too late even after normal check in time.
Stayed 2 nights in Dec 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was relaxing. Kind of remote, with limited options.
Stayed 2 nights in Jul 2024