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"The staff were really good! Booked us in for breakfast when we arrived which meant that we didn’t have to pay 4 adults (if we had to book online) for 2 adults 2 children. 2 Hot tubs were available but no jacuzzi, that was drained but no bother. The spa facilities were great. Pool wasn’t the warmest to start with but if you were in and moving it’s perfectly fine. No complaints from us or the children! Plenty of people swimming when we were in. Food was tasty and service was quick and attentive. Room was clean and modern. No complaints. Thanks for a great stay!"

"The room 406. Frost bathroom door please. Shower needs non slip surface plus a grab handle. A door on the shower, water everywhere. Loved the magnifying mirror over wash hand basin. All staff polite, helpful and patient. "

"Great location "

"Hotel was an easy to taxi to cruise port. Hotel is not fancy but the price is reasonable. Breakfast was great "

"This hotel is in a good location. It's a short walk from the train station and about a 15 minute walk to the high street. The room was a good size. The only issue I had was the aircon was very noisy and sounded like it was breaking, so I turned it off when I went to bed. Dinner at the Alfred's was very good, as were the breakfast options. The blonde woman at the front desk was also very friendly and professional. I would stay here again and recommend it to others."

"Great place to stay between cruises. Very clean, friendly staff, great restaurant. Just a short walk to the West Query shopping Center. Only a short taxi from and to the Mayfair Cruise port. Less than 10£ each way. I’ll definitely visit here again."

"Great stay. Initially we had a dirty bath upon arrival however after staff trying to clean it theg couldnt get the marks off. They offered us a free upgrade. Wenloved thebroo. And servoxe. The food was good to. We had a carvery and a breakfast. The hotplate was quite small but the hotel did not seem that busy at the time. There was an initial wait as we arrived at checkin time 1500 and others had to wait as well for rooms to be finihsed cleaning. No one checked in till 1600. This mildly inconvenient as we went to have our carvery. I put this down to being a bank holiday weekend on a sunday and not having staff in. "

"Perfect "

"We loved our short stay.....the only thing i would change is the pillows were so hard. Thank you for everything. "