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"Nice large rooms"

"Big, clean room with everything we need. Food at dinner and breakfast very good. Only slight criticism would be that the double bed could be a bit bigger, we're used to a king size"

"Great reception staff Magdalena and very helpful, lovely gym and pool area!! Bedroom was spotless, bed was quite hard. "

"Staff are great, both the breakfast service and dinner service were above what I would expect. They are always looking to help, they are very polite and easy to talk to. The staff on the desk were very welcoming and made the process of booking in very easy, answered any questions and needs we had, which is very nice. Room is very relaxed, a lot of really nice lighting choices. The bathroom is big and very modern and clean, mirror is a standout in that respect, very good. They provide a kettle, tea, coffee and decaf. And ironing board, iron, hairdryer and place for your suit. They have a TV with lots of channels, one for movies being broadcast at the time. They had bedside tables, a table for eating, and a desk for sitting at. The room has double locks, a rotating lock and a 'deadbolt' it just operates a bit differently than a normal one. Places to hang up coats. They come in to clean daily and you can have towels changed when you wish. Elevators are quick and nice. Overall very impressed."

"Used as a stop over when we visited Stoke on Trent "

"Wind down break"

"Really excellent, friendly service and we had been very kindly remembered from the previous year. Recommend 10/10!"

"Great place for relaxing stay with excellent dining options. Very comfortable."

"We were made very welcome by Laura on reception who was very friendly and answered all our questions so wanted to mention her particularly. Room was nice and comfortable, breakfast was good and Laura helped show us where everything was."