Find Pet-friendly Hotels in Astana

"Great hotel and friendly staff "

"Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more...

"Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room. "

" Strongly recommend to monitor air temperature in the room"

"Overall, incredible experience"

"Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall. "

"Perfect"

"Bodde der i fire netter. Ingen besøk av rengjøring eller lignende. Tomme sjampo "konvolutter" i dusj. Tvilsom rengjøring. Slitt sengetøy. Engelsk kunnskap vha Google translate. Grei beliggenhet i en eldre del av byen. Endel restauranter og kaffebarer i nærheten."