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The ONE Hotel Astana

4.0 star property
Unleash your senses in this tranquil oasis. Discover the perfect blend of relaxation and adventure.

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Photo gallery for The ONE Hotel Astana

Suite | Free minibar, in-room safe, desk, iron/ironing board
Interior
Lobby
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
  • Parking included
The current price is AED 410
AED 459 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Free minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Sofa bed
Bathrobes
Private bathroom
Shower/tub combination
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 210 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Bathrobes
Private bathroom
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Refrigerator
Free minibar items
Plasma TV
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, (38)
The price is AED 396
AED 444 total
includes taxes & fees
7 Mar - 8 Mar
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About the neighborhood

Map
Qadyrghali Zhalayyri Street 8, Astana, 010000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 3 min drive
  • Parliament of Kazakhstan - 4 min drive
  • Bayterek Tower - 4 min drive
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive
  • EXPO 2017 - 9 min drive

Getting around

  • Astana Railway Station - 22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Додо Пицца - ‬3 min drive
  • ‪Line Brew - ‬5 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min drive
  • ‪Минкофф - ‬3 min drive

About this property

The ONE Hotel Astana

Upscale hotel located in Almaty District
A terrace, a garden, and a playground are just a few of the amenities provided at The ONE Hotel Astana. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, smoke-free premises, and an elevator
Room features
All guestrooms at The ONE Hotel Astana boast comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with digital channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: KZT 5000 for adults and KZT 5000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Free minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 6000 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

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The ONE Hotel Astana Nur-Sultan
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Frequently asked questions

Is The ONE Hotel Astana pet-friendly?

No, pets are not allowed at this property.

How much is parking at The ONE Hotel Astana?

Self parking is free at this property.

What time is check-in at The ONE Hotel Astana?

Check-in start time: 2 PM; Check-in end time: 1:30 PM.

What time is check-out at The ONE Hotel Astana?

Check-out is at noon.

Does The ONE Hotel Astana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 4000.00 per vehicle applies.

Where is The ONE Hotel Astana located?

Located in Almaty District, this spa hotel is within 1 mi (2 km) of House of Ministries, Supreme Court of the Republic of Kazakhstan, and Schoolchildren's Palace. Presidential Palace and Otan Korgaushylar Monument are also within 2 mi (3 km).

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The ONE Hotel Astana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

6.0/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Vytautas

Stayed 5 nights in Jan 2025

8/10 Good

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort
Goid
Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Stayed 1 night in Apr 2022

10/10 Excellent

ALEXANDR

Stayed 2 nights in Jun 2021