Find 5 Star Hotels in Fir Tree

"It was well located for my training courses. Toilet was dirty and also quite low to sit on"

"Fantastic customer service! Brian went above and beyond the expected. Very friendly and informative. He made by partner's daughter beam with happiness with the sweet treats and his wonderful magic show! Yana on reception was also brilliant. They both deserve a special mention."

"Lovely hotel, with great room and location. Staff from reception through to breakfast service were friendly, welcoming, and could not do enough for us. Will definitely return."

"Clean and comfortable hotel, staff were friendly and helpful when checking in. Decent amenities in room and fairly modern. Hotel is only a 20 minute walk from Newcastle city centre. All in all a great choice"

"I stated 1 night I found the staff very helpful."

"Great room. Very clean and tidy. Everything you need in it. "

"Friendly staff chilled vibe clean and tidy plenty of room and right in town"

"The unique experience of staying in a castle"

"Excellent property in love with ambience, golf course and activities, breakfast was amazing as well definitely going back "

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until...

"We enjoyed our two night stay. The hotel has recently been refurbished and is spotless and the choice from the buffet breakfast is super. The hotel is well situated to the centre and being ablr to park the car (although charged) is helpful."

"Very friendly and convenient "