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"Staff is beyond excellent!!! So helpful, friendly and knowledgeable. Construction makes acces a challenge but they help so mych"

"The staff were above excellent and the service was really great. There was nothing that was difficult for them. The breakfast service was awesome and the food choices varied and fresh."

"Very nice stay and staffs are helpful. Good place to stay. Would recommend everyone to choose this hotel. "

"This is a lovely classic and elegant hotel. The service is incredible and I felt pampered. While the hotel is more than 120 years old it is very well maintained. No issue whatsoever "

"In a league of its own. From check in to check out exceptional staff and service."

"Very convenient location. Dated but elegant hotel. Excellent staff. Very good breakfast selection. "

"I don't write any reviews but I had to for this establishment. This was the best hotel I've ever been to. I am very well traveled, have been around the world and unbiased. Went to another hotel in Mumbai for a night after my two nights stay here and it was night and day. Service quality and the staff here are remarkable. Every accommodation was made quickly and respectfully. When staff members know your name everywhere you go, that shows their dedication. W"

"The hotel staff are extremely helpful from security, check in or concierge staff from the moment you step foot into this hotel is exceptional."

"Wonderful stay at this hotel. There are lots of options for breakfast. The staff are very friendly and can’t do enough for you. It’s close to Mumbai Central and lots of restaurants and shops. Would definitely recommend. "