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"Excellent and friendly staff providing high quality accommodations."

"The staff has been excellent Very helpful and gentle We will come again , for sure Thank you "

"Good "

"Had a good three (3) days stay here at Sleep Mai. The room was comfortable, clean and all your basic needs for a good nights' rest. The staff were very friendly and helpful. Most , if not all, of them could communicate with basic English, a plus point for us that cannot speak Thai. They try their very best to attend to your needs. I appreciate that very much. The location of the hotel makes it easy to reach most night markets, sight-seeing by foot. Getting a private hire was relative easy. Just have to take note that the entrance to the hotel is in an ally, so some bigger private hires might not be able to drive you to the door step (which wasn't an issue for me). I would stay again. "

"i’m so happy i chose this hotel and this location. it was literally walking distance to everything (restaurants. one nimman shopping. the white market. maya mall). the hotel itself was clean and comfortable. the staff was friendly and very helpful whenever i asked questions. roof top pool… yes! the breakfast…yes! the bar…yes! everything was amazing! "

"I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended."

"Really lovely resort type accommodation in the middle of Chiang Mai old town. Rooms are a generous size with a very comfortable bed. Other amenities include a mini fridge and coffee making equipment. The hotel grounds were well kept with lush gardens throughout. The pool was nice. Breakfast was good. The hotel is in a really good location right next to the Sunday night markets. "

"The ShangriLa is a great hotel, with beautiful gardens, nice views from the rooms, excellent spa, nice clean pool and the Elephant parade store. Wondeful hotel !!"

"I loved staying here! The hotel was perfectly located, giving me easy access to everything. I felt very safe throughout my trip and had an amazing time exploring the city. Being so close to the markets and experiencing the nightlife made it even more special. Thailand is absolutely beautiful, and I especially loved staying at this hotel during my time in Chiang Mai."