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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Chiang Mai

Choose dates to view prices

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds
Outdoor pool
Lobby
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AED 226
AED 268 total
includes taxes & fees
14 Apr - 15 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, free cribs/infant beds

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Bidet
Hair dryer
  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, free cribs/infant beds

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 4 min walk - 0.4 km
  • Chiang Mai Night Bazaar - 16 min walk - 1.4 km
  • Tha Phae Gate - 4 min drive - 2.3 km
  • Warorot Market - 4 min drive - 2.1 km
  • CentralPlaza Chiang Mai Airport - 6 min drive - 4.3 km

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

Upscale family-friendly hotel near Chiang Mai Night Bazaar
Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), multilingual staff, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 375 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Thai

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  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 125 reviews
The price is AED 202
AED 239 total
includes taxes & fees
29 Apr - 30 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empress Hotel Chiang Mai?

Self parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Check-out is at noon. Late check-out is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away.

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The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad to stayed there
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location.
Stayed 14 nights in Feb 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice pool
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

an pang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years
Stayed 2 nights in Feb 2025

10/10 Excellent

Raymarc

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Stayed 5 nights in Feb 2025

8/10 Good

dongbiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 5 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
Stayed 3 nights in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, attentive, and helpful. Nice, big room, with wood floors. Laundry was very reasonable. The breakfast was, at best, mediocre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
good value good food good service
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Great property all around. Ended up getting the executive suite. It is sweet! Thee we t gave us a huge gift basket on arrival, fresh fruit and fresh cut flowers in the morning. 5 stars.
Stayed 3 nights in Feb 2025

8/10 Good

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very close the chiang mai night market, you can get food, shopping at your walking ease. Rooms are the best.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty property. Felt safe the entire time i was there. The breakfast and the ala carte food is great. Music during the evening to complement the dinner. The property is safe and clean. Can feel a little dated with keyed entry to rooms. A little bit of a distance from the night market but not a lot.
Stayed 4 nights in Jan 2025

8/10 Good

Supapat

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel condition is outdated but it is well kept
Stayed 1 night in Jan 2025

6/10 Okay

mai

Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel decoration I don’t like the breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Choon Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs of this hotel are friendly and helpful.Breakfast is not bad.If you don't mind walking to the old town(THA BHAE GATE),it is about 2KM.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fans will be a good asset and more lighting in the bedroom
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and high class hotel. My favourite place to stay.
Stayed 2 nights in Jun 2024

8/10 Good

Morgan

Excellent staff went out of their way to make my stay memorable… but on a down note .. the property is very dated . I sort of felt I was living in the 1980’s again .. nevertheless I enjoyed my stay 😊
Stayed 3 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Amenities
Everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Pankajkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except coffee
Stayed 4 nights in Jan 2025