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"Great"

"Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day."

"Nice ocean view. Clean hotel. Friendly staff"

"New, clean, excellent staff, modern. Onsen and the restaurant were amazing! Would visit again! "

"One of the smaller rooms we stayed at but staff was very friendly & informative."

"Amazing place to stay, location is second to none for ski in ski out access with really impressive ski facilities. Staff were pleasant and very helpful. Restaurants provided amazing dinning experiences including the morning buffet breakfast. Would highly recommend the private infinity Onsen provided on level 7 (at extra cost), of an evening the view of Mt Yotie was beautiful."

"Nice stay with great breakfast "

"Spacious rooms and great location "

"We only stayed in Otaru for one night, but we would definitely stay here again. Hotel staff was friendly and accommodating. We got there early so they held our luggage for us and delivered it to our room while we were out. They even gave us umbrellas to use when they realized we didn’t have one. There is a Family Mart, shops, and places to eat within walking distance of the hotel. Bonus, they also have 2 washer/dryer machines and an ice machine on the second floor. "