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"great clean helpful proprietor, they go out of their way to accomodayte any request, will come again"

"Impeccably clean, nice hot onsen, super helpful front desk. Cozy comfy beds. We don’t try the food but we will next time because it smelled delicious. *expedia site is WRONG - it’s not a 3 minute walk to ski resort - It’s a 30 min drive."

"The staff were exceptionally attentive and helpful, and the meals were outstanding. The onsen was delightful and felt private and was never crowded. Proximity to the station and location in a quaint neighborhood made it feel special yet convenient. "

"Hotel is literally next to Nagano JR station. I can’t imagine it being any more convenient. The room was spacious and comfortable and breakfast buffet was excellent as well. "

"Friendly staff, we arrived very late on the first night, they arranged snow mobile to pick us from the carpark and checked us in quickly. The outdoor private hot tub is just what you need after a day of skiing! "

"Amazing onsen and the friendliest staff you will ever meet. The traditional Japanese room was large and futons were comfier than expected."

"The rooms had a classic "Showa era" style, which gave them a great atmosphere, and were quite spacious for two people. The onsen was on the small side but clean and nice, with a pretty outdoor area. There was a lounge area with free drinks, nuts, and dried fruit. It was a decent value. I'd stay there again."

"One issue was that there was wet area of the carpet close to the bed. "

"Good stay at the hotel"