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"Amazing place! Loved the kaiseki and on site onsen experience "

"Absolute excellent experience from beginning to end. Hospitality, service, food and dining, in room Onsen and very attentive and sweet owner always assuring we are comfortable. That’s why we have become repeat customers!!!"

"The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan. "

"Only one night stay but can’t complain and was able to store my bags there after check out while I went to the snow monkeys which was a great bonus. "

"Good customer attention and quick check in with bus transport pick up and send off "

"Staff are super attentive and very helpful. Love the onsen and the traditional room. The top floor outdoor onsen is lovely. Breakfasts are great. Hotel is about 10 min walk from the train station, We had a lovely stay. Highly recommended. "

"We loved Kamei no Yu! The staff was welcoming and kind. Our room was lovely, clean and looked out onto the garden with lamps. We recieved a welcome sweet with tea, and some snacks in our room. We were able to reserve a bath time in the ryokan. It was a little unclear at booking that the more historic baths and also dinner was at a larger ryokan up the road just a bit. We didn't mind, especially if it keeps a smaller more personal ryokan in business. We only were here one night so we could visit the monkey park. The last time we were in the area was 2008. The town still feels quiet and I imagine most people come for the monkeys and head back to Nagano or elsewhere. I'm happy we stayed and I highly recommend bringing your business not only to the park but to the local ryokan and other businesses."

"This Ryokan was quaint in the perfect way. It felt traditional without the modern flair. The owner was amazing and drove me to the snow monkey park at no cost. The onsen was perfect and tatami room was gorgeous. Amazing view around the town with the snow."

"Clean and lively with great Onsen. Right on the ski slopes."