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"Great "

"All the staff were so helpful and the reception staff were amazing, they helped with our directions to the Arena and train station. Nothing was too much trouble from all the staff, i would highly recommend this hotel x"

"We had a room on the third floor 321 and we switched the TV off at 12.30am. There was a noisy air conditioning unit outside our window. There was a noise on the inside of the room it sounded like a phone that was left off the hook but really loud. I rang down to reception at 3.20 am. To let them know. I wasn't going to move rooms in the middle of the night. The receptionist was lovely and apologised. I took a nyhtol sleeping tablet and tried my hardest to sleep... I even put in ear plugs but the noise was too much. Although my husband slept he was also woken by the noise. At 8.10 am. Monday morning we rang down again and they assured us we could move rooms. They upgraded us to room 539 which was beautiful and really quiet! We had breakfast and I slept until 12 noon in the most comfortable bed. The day previously we asked if they could refund us some for our disrupted night's sleep. On leaving Tuesday morning they refunded us 20 percent of our bill which was very good. This hotel is lovely and staff are excellent. I would really recommend it. Breakfast was just OK I thought the English breakfast was greasy and my bacon was not fully crispy there was a lot of fat on it. My husband's breakfast was better in that he had crispy bacon. The breakfast room is so beautiful. Not that expensive for this standard of hotel. Great location, fantastic bar (best we have ever been in) beautiful staircase and so near fantastic restaurants and bars. Gauco's across the road is excellent. "

"Excellent hotel. "

"Excellent hotel and location. Central to the Utilia arena and bars/food. Staff were great and room was immaculate and very comfortable. Well done "

"I was checked in by the most efficient , welcoming member of staff. Everything was explained and any questions answered knowledgeably. I only stayed the one night, not checking in till late evening but there were plenty of eateries right next door. My room had all the amenities I needed, comfortable bed, fully working Aircon, which was great. Ultra clean bathroom, nice soap/shampoo etc. Very quiet hotel, considering McDonald's and the motorway run right past. All in all a great stay at a superb price. "

"Staff were really friendly and helpful. The rooms are tidy and clean and beds comfy. Although the outside of the hotel is old the inside is modern. Very handy for utilita arena."

"Just perfect"

"It a very nice hotel "