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"The personnel were absolutely lovely and helpful. Anne was wonderful and she had organised our meal after the kitchen had closed for a function. Everyone was so cheerful including the morning breakfast staff who were absolutely run off their feet as the hotel was quite full. We loved the whole Fawlty Towers set up :)"

"Excellent upgraded room and friendly check in "

"Good things -Clean and quiet hotel located in great central area overlooking the lake. -Room was lovely. -Great breakfast. Bad things - £25 per day for parking in their own car park 5min walk away feels like a rip off. -Over sensitive fire alarm system meaning 1 alarm going off per day of our stay. No real communication from staff, guests were keeping each other updated from the little bits we heard. -Pool was not warm. -Shower was awful. Couldn’t maintain an even temperature and had no...

"Lovely hotel, friendly staff and excellent service. The spa was quiet when we used it after check in and the following morning, which was an added bonus! I would definitely recommend the evening food - this was delicious. Breakfast was a bit basic but other than this, a great stay. We will be back. "

"As always a first class service from all staff room was excellent food was hot and good quality booked again for next week "

"Lovely room, clean and spacious. Lovely bar and restaurant with great food and super helpful staff. Loved our stay, would highly recommend."

"Staff, Leisure facilities and Breakfast all very good for a reasonable price. Well situated in the heart of Ambleside with onsite free parking. "

"Excellent value for money. Staff warm and welcoming. Breakfast was to a very high standard and freshly prepared. Convenient location. Hard to fault as there was a real sense of generosity. Would definitely recommend. As a Coeliac I found the staff well aware of the condition and I felt safe eating the breakfasts, which added greatly to the quality of the stay. "

"Fantastic stay, with a touch of lux in an ideal location and lovely staff! Would recommend "

"All good. Breakfast a little disappointing. Hovis bread, overcooked bacon, black pudding. Otherwise fine."

"Wen we arrived we had paid more to upgrade to a sea view my self and my daughter but rooms was not ready we then got our rooms and they was disgusting not even sea view bits all over the floor looked as though bed had not been made proper but they swapped them rooms was clean and lovely but ours was on the 4th floor and I had already said low floor so was not happy as I have a bad leg and hip and will not use lifts so was not happy over all entertainment was good parking was hard to find a space...

"Everything was ok"