Find Family Hotels in Western Massachusetts, MA

"Had everything we needed. Clean , fairly quiet, easy communication. We were there during this most recent snow storm. Plows were steadily clearing the road. Friendly staff. The room could use some updating as well as the gym but other than that we enjoyed our stay. "

"I love the staff very professional and nice I like the property clean in room and in pool and in eating area I like the fact that it's safe security on site but I don't have anything that I dislike la Quinta is number one in my book today and every day"

"Love staying here. Just wish they had an option to take the stairs instead of the elevator at times"

"The hotel was clean and very quiet. It is in an excellent location in downtown Springfield. Parking (extra charge) was very convenient, once we figured out the ins and outs of it. That was a little confusing at first. We would stay at this hotel again. "

"Everything was nice and clean. The front desk person was friendly and accommodating. "

"Wonderful, updated and well-stocked kitchen and IMMENSE refrigerator helped with making four mammoth feasts in a row for family, with grandkids and pooches underfoot. Terrific location, beautifully appointed house, and Colleen could not possibly be more responsive. Thanks for having us!!!"

"We love this hotel! Our room was clean and spacious, the staff members we interacted with were friendly and helpful, the lobby/common and art galleries were very interesting, and there is so much to do within easy walking distance. "

"Very clean, comfortable and exceptionally friendly and helpful staff."