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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AED 325
AED 363 total
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Red Roof Inn PLUS+ West Springfield
Pet friendly
Parking included
Free WiFi
Air conditioning
7.0 out of 10, Good, (1002)
The price is AED 311
AED 356 total
includes taxes & fees
5 Dec - 6 Dec
Red Roof Inn PLUS+ West Springfield

About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Baystate Noble Hospital - 5 min drive - 3.9 km
  • Holyoke Mall - 9 min drive - 12.2 km
  • Big E - 12 min drive - 15.1 km
  • MGM Springfield - 15 min drive - 19.4 km
  • Eastern States Exposition - 16 min drive - 18.7 km

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in a shopping district
At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities, and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and a front-desk safe
  • Free newspapers, a TV in the lobby, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms have comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • This property does not have elevators

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn Westfield - Springfield?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is within 1 mi (2 km) of Westfield Dog Bark, Gateway Entrance Park, and General Wareham Park. Women's Temperance Park and Half Mile Falls Park are also within 1 mi (2 km).

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 746 reviews" "
Rating 8 - Good. 259 out of 746 reviews" "
Rating 6 - Okay. 162 out of 746 reviews" "
Rating 4 - Poor. 86 out of 746 reviews" "
Rating 2 - Terrible. 57 out of 746 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Zakia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hop on the intestate. Not far from shopping area in Holyoke
Stayed 3 nights in Nov 2024

6/10 Okay

Kristen, Maplewood

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Traveled with family and small children
Disliked: Property conditions & facilities
The room was nice but had some things that were broken when we arrived. The staff was kind but only had one person on staff so assistance was limited when the heater wasn’t working properly.
Stayed 1 night in Nov 2024

10/10 Excellent

darline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Noel, Dulles

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Staff & service
The bathroom had hair on the tub and floor, and the sink had stubble it it.
Stayed 1 night in Nov 2024

2/10 Terrible

Qingbin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, unsafe.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled bad. Lots of stains on the door, floor and walls. The tub kept clogging up to 5 inches of water every time we showered. We ignored the reviews because we had no choice - every other hotel was booked. Reschedule your trip or find another hotel/bnb - do not stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

4/10 Poor

Alex

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We looked in 3 different rooms. Hair in bathtubs, on counters, crumbs & trash along corners of room. Would not recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

Ashish

Rooms were spacious but sheets were not clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Donald

Disliked: Staff & service
Tv didn’t work. Night clerk stated she would contact manager about getting some type of discount at 7. Mgt stated to me that his clerk was told that I said forget the problem. I stated that night to the clerk there wasn’t anything that could be done,so when checking out the manager read a note left by the clerk and was rude.
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Staff was friendly. It was clean and comfortable, and I would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel on numerous occasions. Pros: It is conveniently located right off the Westfield MA Pike exit. The beds are incredibly comfortable and a welcome respite after a long day of driving. The shower offers hot with great water pressure. The hotel is pet-friendly with a designated outside pet area. Breakfast is provided, and while it is pretty basic with hot and cold items, the waffle maker never fails to delight and the coffee was good. Areas that would benefit from attention: the shower caulking was a tad mildew and the tub drained slowly. The back exterior door was not secured- so I was glad for the deadbolt and upper lock. Staff were professional but not overly welcoming.
Stayed 1 night in Oct 2024

6/10 Okay

Navro

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in went well, then found room to be dirty and overall not well kept. TV and phone had visible dust, window out the back had cobwebs and was not clean. I was only staying one night, so I didn't make a fuss. Then when I went to use the bathroom found the sink and shower did not drain water well. Took 30 min for shower to drain after use. Sink was the same, took about 15 to drain, Unacceptable. When told, staff said "the things you're telling me, I don't care about" and he pointed to the lobby door and told me to just leave. Staff was friendly at check in, when told about the problems during checkout he became irritated quickly and just wanted me gone. I asked for a partial refund and was told to "get out of here!" And he just turned and walked away from the desk to avoid further conversation.
Stayed 1 night in Sep 2024

6/10 Okay

Kelsey

Traveled with partner
Liked: Staff & service, amenities
It did the job for a one night stay for my boyfriend and I but we weren’t satisfied with the condition of our room. There were strands of hair left in the sink and in the bath tub that grossed us out and we did kill two spiders, one in the corner of the bedroom and one on the bathroom floor.
Stayed 1 night in Sep 2024

2/10 Terrible

Miguel

Stayed 3 nights in Aug 2024

4/10 Poor

Jean

Traveled with partner
Disliked: Cleanliness
Not clean and charged way too much for this room.
Stayed 1 night in Sep 2024

2/10 Terrible

Gary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom sink had mold, the shower had little pressure/one temperature, the heater/ac unit was unplugged when we arrived, key cards did not work both nights and there was a stain on the comforter. Would not stay at this location again.
Stayed 2 nights in Sep 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities
For the hotel nightly rate expected more. Stains on bedding. Bathroom light on timer. Dead bugs on carpet. Staff was nice and attentive but sub par room.
Stayed 1 night in Sep 2024

6/10 Okay

Jazmine

Stayed 1 night in Aug 2024

8/10 Good

kassy

Liked: Staff & service, amenities, property conditions & facilities
Kind and friendly staff. Out of date but clean
Stayed 1 night in Aug 2024