Find Resorts & Hotels with Spas in West Syracuse, NY

"All good. Very kind front desk, comfortable beds, quiet. "

"Front desk staff very welcoming. "

"We stayed here because it was close to a venue for a celebration we were attending. They were so quick at check in and kind and even gave us a fresh warm cookie at the time of check in. The property was very nice, elegant and clean. The only complaint I had, was they had someone from housekeeping knocking on every door on our floor at 8am saying it was time for check out when people hadnt checked out yet and I said that to the employee. We went downstairs for coffee and I let the front desk staff know cause the lady kept doing it even an hour later after she knocked on our door, she kept knocking on more. Anyhoo, I believe the employees name was Erin at the front desk, she immediately told us she would address it with management and provided us a breakfast voucher which was very nice. Overall the place was outstanding!"