Find all hotels by Independent in West Rounton

"The staff were friendly and professional. My room was in excellent condition and very clean,as was most of the hotel that I got to see; Breakfast was very good with ample choice."

"Great stay"

"Lovely hotel and stay after a bumpy start due to the tv not working and unable to get wifi but we were moved into a different room which was great and had a bigger bed. The member of staff was great and resolved the issue immediately "

"Delightful stay, excellent room . I was very comfortable indeed . Dining room is lovely & the meal was delicious. "

"Lovely staff, excellent room, spotlessly clean. Lovely meal in the restaurant quite reasonably priced. Reception staff very knowledgeable. "

"Excellent hotel made even better by a free upgrade. It is located in the Town of Helmsley great parking as they have their own underground car park. The reception staff were very friendly and helpful. We were given a free upgrade to a poolside suit which was fantastic. The hotel itself is very well maintained and feels very comfortable. We used the hotel bar which was well staffed comfortable and drinks were reasonably priced. We had breakfast in the hotel which was excellent and the staff friendly and helpful. Will certainly go again."

"Staff were helpful room was comfortable and my evening meal and breakfast was very tasty will certainly stay again "

"Customer service was second to none.. reception went above and beyond .. thank you "

"After a late arrival we were informed that the pool, sauna, steam room and gym were all still open which was a nice welcome after a long drive. We followed this by a drink in the bar area, service was noticeably stretched this particular evening due to a wedding party (possibly two), and an 80th birthday celebration meaning tables were not getting cleared and bar service was slow. However, the hotel is lovely, the staff are friendly and rooms very nice, although the shower in our room, 411, requires attention. Overall, we’re very much enjoyed our stay and would come again. "