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The Black Swan - The Inn Collection Group

4.0 star property
Hotel with free breakfast, steps from North York Moors National Park

Choose dates to view prices

Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Garden
Bar (on property)
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AED 381
AED 458 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets

Family Room with Bunks

Highlights

Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Feathers Hotel, Helmsley, North Yorkshire

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, (396)
The price is AED 399
AED 479 total
includes taxes & fees
27 Feb - 28 Feb
The Feathers Hotel, Helmsley, North Yorkshire

About the neighborhood

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Duncombe Park - 4 min walk
  • Helmsley Castle - 5 min walk
  • Hemsley Walled Garden - 7 min walk
  • Rievaulx Abbey - 6 min drive
  • Ampleforth Abbey - 9 min drive

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • ‪The Star Inn - ‬4 min drive
  • ‪Kirks Coffee House & Kitchen - ‬10 min drive
  • ‪Helmsley Brewing Co - ‬3 min walk
  • ‪Cafe Williams - ‬8 min drive
  • ‪The Fairfax Arms - ‬8 min drive

About this property

The Black Swan - The Inn Collection Group

Upscale hotel near North York Moors National Park
Free full breakfast, a garden, and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Luggage storage, smoke-free premises, and a banquet hall
  • Coffee/tea in the lobby, multilingual staff, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Black Swan - The Inn Collection Group have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at The Black Swan - The Inn Collection Group?

Self parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Check-out is at 10:30 AM. Late check-out is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

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The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 339 reviews
Rating 8 - Good. 107 out of 339 reviews
Rating 6 - Okay. 37 out of 339 reviews
Rating 4 - Poor. 9 out of 339 reviews
Rating 2 - Terrible. 3 out of 339 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice pub.
Stayed 3 nights in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really nice and well presented, and there were a few different options to the usual . All the staff from the receptionist to cleaners wers really friendly and couldnt do enough for you. We will definately be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products. Overall great experience and will certainly return.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Pretty noisy. Basic pub food. Not much service. Breakfast was ok.
Stayed 1 night in Nov 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little village hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was easy and the staff friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD HOTEL
Location food and staff were all superb. They were also willing to accept cash for room payment ! Car parking at rear off hotel was available on all five days of our stay and never had to park else where. Can't praise this hotel and staff enough.
Stayed 5 nights in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Lovely hotel and very dog friendly
Stayed 1 night in Oct 2022

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good stay
We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
Stayed 3 nights in Mar 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Country Hotel
Very Nice Country Hotel Good location. friendly staff Excellent Food
Stayed 2 nights in Nov 2022

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing stay
Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice country hotel
Really Nice country Hotel. Excellent food friendly helpful staff would highly recommend
Stayed 3 nights in Nov 2022