Find all hotels by Benchmark in West Point, NY

"Super clean, and everything worked well in the room. Fridge didn't freeze my food, HVAC worked quickly and quietly, great shower, and there was no microwave but one was available all day in the breakfast room. The desk staff not only didn't hide, but were so welcoming and engaging that they became part of the group conversation in the lobby/breakfast area. The 24 hour gym was a good two notches better than most hotel gyms, well-equipped, spacious, relatively cool temp setting, and two (!) treadmills. Breakfast was also better than most, with freshly hard boiled eggs and real low fat yogurt, edible baked goods, and decent bowls and silverware, in addition to the usual stuff."

"The location on hotel.com is wrong address, we drove around the area and couldn’t find the lobby, we had to ask John to come and find us. He was so nice to guide us back to the lobby. So we could check in. GPS in this area is not very good no cell service "

"Wonderful stay"

"My one complaint - the pillows are terrible. Lumpy and too small. Everything else was terrific. "

"Excellent "

"The staff was wonderful. The outside of the building is charming. The interior of the room left much to be desired. There was tears in the window shade. Stain stuck on the window that was unable to be washed off. A bleach stain on the floor. The walls need a coat of paint and the door frames need a good sanding and paint. The bathroom in contrast was lovely. "

"Clean, quiet "

"I have never been more satisfied with a hotel. The most friendly staff. One of the more pristine hotels in the area, front desk staff were spot on professional Bibi, if I'm correct was one of the best, bending over backwards to ensure that I had something to eat, quickly whipped up some eggs and bacon. I commend the ENTIRE hotel staff, completely untiring. The hardest work is done in the background. I don't know all of their names, I'm actually ashamed I don't know all of them. They should all give themselves a pat on the back for their efforts."

"Kind service,nice people"