Search Aparthotels in West Lake Hills

"It was nice, but they forgot to give us toilet paper and soap. I would also worn you that you are required to download two apps to stay at this property. "

"Cute lil chipotle apartment in a great area close to downtown and walking distance to cute shops and restaurants. The furniture is your standard mdf so it has a few chips in it. Also there’s like a rubber lining on the mattress and pillows that made them hot to sleep on. And the a/c shuts itself off every 4 hours. Not like when it reaches temp, but like OFF off. Still for the price point it’s great. "

"Noisy! Ground floor apartment had a lot of street noise BUT ALSO VACUUMING at 7AM"

"This property overall is excellent pool area and amenities are very nice. We have requested a unit on the second floor, but received one on the third floor. In addition the unit was to have a queen size bed and I’m quite sure it was really a double which made it a little uncomfortable for a couple. The unit also did not have a hairdryer and when I tried to report it, the communication was very poor and I never received a hairdryer."

"Great location and layout. "

"The stay was fine, room etc very good, was disappointed In that the pool was closed with a cable lock so no one could enter. I wish I had known it would have most likely made me look someplace else. So disappointed. "

"The unit was immaculate and comfortable and the location worked well for us. Using the app however was challenging making access to the property frustrating. "

"The point of contact was great for the most part until I asked to remedy the situation or a partial refund. We had to leave the night we got there (booked for 2 nights). Tack strips were exposed through the carpet, a bunch of mold in one bathroom, and a used bandaid on the bed which my baby got ahold of before I noticed it. This trip was in September and in December I was finally told they would not refund me nor give me a partial refund for the night I wasn't there. I waited to see if they...

"My child buss her head open and was told we cant help you "

"The property was 10 minutes from the airport, which was great. It was easy to get to. Instructions for arrival are very detailed. Property is nice, safe, and quiet. No issues at all. "