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"Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special. "

"Lovely staff, and good sized rooms. Would recommend."

"Excellent "

"Beautiful resort hotel! Very clean, friendly staff, excellent food and amenities. Ping pong, darts, exercise classes, spa, 8 clean pools, just walk steps to the beach. Amazing customer service! The staff speaks many languages, Greek, English and German. True Cretan food with amazing chefs! Again, best resort that takes care of everything for you! From excursions with lunch to romantic dinners on the beach. They truly have not forgot any detail! A great place to getaway and truly feel like you are on a vacation where everything is taken care of for you! "

"The bed was extremely comfortable--the best we've had on this vacation! The hotel representative,Sophia, had excellent suggestions for restaurants. The room was well-appointed, and the staff was very generous with towels! "

"Perfect one night stay to visit the Palace of Knossos, which was a short drive away."

"It had everything you need. We were there in April 2025, in offseason. So some restaurants weren't open. But i would stay again"

"The temperature of the outside hot-tub should definitely be warmer. Not tepid. "

"Such a fantastic customer service. We have nothing but praise for this lovely hotel and all of the staff. There was nothing too difficult or strange. We got caught in the strikes and arrived early and they had the room so let us checkin early. The half board was excellent with great meat at the taverna and there was so much food at breakfast as well. Beautiful setting and easy and comfortable room with a private pool, perfect for family! "