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"Had a lovely staff, lovely and clean, and staff are brilliant so helpful and friendly, thankyou we will be returning and recommend this holiday inn to everyone."

"I’ve stay at this hotel when it had the previous owners. Even know it’s in a middle of having a refurbishment the hotel was extremely clean and tidy, only one problem was the pillows being extremely thin. It was a really nice touch to have a kettle in the room but maybe have spoons instead of wooden sticks. But apart from that it’s all coming along nicely, i definitely prefer the key card instead of an actual key. Me and my partner will be back!"

"Lovely rooms Altogether a good visit "

"Just a fantastic stay, thanks so much to the staff for being so welcoming and helpful. Booked in for Sunday lunch, absolutely delish! (Made with much love). The food is always lovely at Cromwell's... The room was lovely, clean and comfortable. Beer was excellent lol"

"Our second stay at this hotel and can’t fault it excellent "

"Amazing "

"Nice and easy to check in; comfortable bed and quiet at night. Only issue is the shower has tremendous pressure however water can go everywhere if not extremely careful."

"Friendly, helpful staff. Very clean room with toiletries included. Short walk from merry hill shopping centre."

"Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again. "